Uptet — i have fill a form but the confirmation page not open and my payment done but form submission failed.

Address:

Lucknow, Uttar Pradesh, 226024

I have fill a form but the confirmation page not open and my payment done but form submission failed.
Details are
Rs : 1218.88
Ref number : #igagznjvb8
Date : 13 sept 2019

I have inform to sbi bank but bank tell me payment transferred to merchant so call to your merchant. They refund your transaction amount.
I have called so many time but not any no. Pick my call if pic then put the phone on the table but not any conversation done by administration.
So please see the details above and refund my 1218.88 rs.
Mahendra verma
[protected]@gmail.com