[Resolved]  Urban Company — AC Repair Issue Escalations UCIC[protected]

AC Servicing Failure - Gas refilled but the technician did not bother to repair the gas leakage point.

Under Warranty servicing, however, when I click on claim warranty on the app, it says no slots available and the get a call button never functions.

It seems that they run a scam and don't even provide numbers to speak to any customer care agent anywhere. Writing a mail is the only option - which clearly indicates that there is no intent on issue resolution.

I want a warranty claim of my service or a complete refund of the amount paid.
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May 17, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2022
Urban Company Customer Care's response
Hey Amrit,
Sorry to hear about the experience you had with us. We strive hard to improve our services to ensure a seamless experience. Our team will connect with you shortly so that we can expedite the process towards an appropriate resolution.
Regards,
Team UrbanCompany
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