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[Resolved]  Urban Company — Aircon Repair

So we had a technician come in to our apartment to repair and regas our aircons. He gave us a 60 day warranty and spending 20500 rupees. After a 4 days the one aircon stopped working. We have contacted him numerous of times where each time is a different excuse. We told him that he needs to come today to fix this as its been now more then a week and again he gave us an excuse. Did he really just [censored]ed us because we are foreigners in India so he could squeeze a lot of money out from us?
All I want is for my aircon to work and not get excuses after excuses as to why he cannot be here. The said technician is Aaftab
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Aug 17, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2022
Urban Company Customer Care's response
Hi Stefanie,

We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern.

Regards,
Team Urban Company.
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