Urban Company — Airconditioner damaged by urban company technician

Nighmare with urban company : cheated
in public interest i may inform all never ever take services o[censored]rban company. They are cheated their customers and taking no pains of their customer’s issues, complaints and query. Recently i have opted their service for aircnditioner service (gas filling job). First their technician filled gas in my ac, got leaked, reasign again by urban company, in his second visit he damaged my airconditioner and spoiled it totally. He broke condensor, tear and tore cooling coil cable. Before it came to my notice that my ac got damaged, urban company initiated refund of rs. 3000.00 against gas filling charges without any delay, thus it shows very clearly that they know what their technician did with my ac. When i register complaint for the damages rs. 10000.00, they refused it to honour, neither they are interested to hear anything from customer nor they take any responsibility of their technician. In their mobile application what they did and do is assign a new executive every half an hour and every time every person just asked “may i help you”, nothing else.
“beware of these cheaters and fraudsters”