[Resolved] Urban Company — Water filter native m2 model

[Resolved] Urban Company — Water filter native m2 model

B bishu121 Aug 29, 2024 Nov 15, 2024 This thread was updated on Nov 15, 2024

I purchased on Flipkart site for a urban native m2 model, this is an iOT device, but every m2 model to connect with an mobile the mobile has have 4g handset therefore I'm having a 5g mobile handset, so it won't connect through with water filter system. Flipkart saying they only can replacement but if I replace for this same model same problem will happen. I want a full refund Was this information helpful? No (0) Yes (1)
Sep 3, 2024 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Aug 30, 2024 Urban Company Customer Care's response Hi, We regret to hear that you have had a bad experience with us. We shall be reaching out to you over a call shortly to address your concern and help to resolve the same. Regards, Team Urban Company Aug 30, 2024 Updated by bishu121 I don't received any call
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Ajit Satpathy

Nov 15, 2024

i had booked a carpentor to install a lock with URBANCOMPANY.And the carpentor completely removed the mosquito net protection door and broke the main dore while installing the lock.Afterwords am following up with URBAN company almost in couple of days to fix the matter and the Urban company is silent about it.Neither they support or sort the matter .