[Resolved] Urban Company — Technician scammed me

prateek0729

from Ghaziabad, Uttar Pradesh

Jun 3, 2024

Address: A-499 SECTOR-9 NEW VIJAY NAGAR

Website: urbancompany.com

I made a booking for ac services and repair, your technicain visits and took rs. 3288 from me and the ac still does not gives cooling so i claimed warranty.

Anither technicain said it can't be covered because booking is for service not for gas filling. I showed him screenshot and he asked to lodge a complain. Its been 2 days no one is answering on chat and parking chat with no response..

All are just sending canned responses.

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Jul 12, 2024

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2024

Urban Company Customer Care's response Hi Prateek,
We apologize for any inconvenience caused. Our team contacted you and has helped you find the best possible resolution to your concern. Please mail us if you require any other assistance at [protected]@urbancompany.com along with your concern & registered mobile number and we will contact you immediately.
Regard,
Team Urban Company