Urban Company Complaints & Reviews

I had booked kitchen deep cleaning services with uc in advance. The cleaner was assigned to me 3days before. Have removed all stuff from kitchen and was waiting for cleaner tried calling but no response and after time lapsed he picked up and denied services. Rescheduled for evening slot but still they denied services.
It's pathetic and very troublesome as whole kitchen i have emptied, without giving any prior intimation they deny...

I booked for chimney service from urban clap on 11th. Sep'19. I had been charger 1199 rupees for deep cleaning, it includes reinstallation and thorough cleaning etc. But the person came and provided basic service which can be available at less than 500 rupees locally. He did not carry cloth for cleaning purpose, took from me, left my kitchen oily. Some of the portion of the chimney also not cleaned properly, was sticky.

I tried...

I had request urban clap to fix ac cooling problem for my ac. Urban clap guy suggested for gas refilling which i agreed and paid 2500 rs. After 2 hrs i realized that water leakage has been started from ac again i made a complain and same technician visited but he could not resolve. Next day another technician visited ann tried to resolve problem. Later i realized that water leakage problem has not been resolved. Top of that ac cooling problem...

I have booked interior design in june 2019. Sagar sent his partner ramesh to complete our project. He took 291000 from us and got escaped. Now sagar is telling that he is not his partner and i can't bear the loss. And more over he is asking extra money 50k to complete the pending work than the agreed amount with ramesh. Urbanclap team is also not helping us but sent sagars i'd proofs to take any action from our side....

I had my high end samsung laptop worth rs 75000 given to ifix gadgets at urbanclap for its keyboard repair & replacement as a few of its keys (4) had stopped working. The professional from i-fix gadgets from urbanclap visited my place & said that the entire keyboard needs replacement which would cost me rs 3500. I agreed & my laptop was given for repair. The job was done & my laptop returned. The keyboard malfunctioned again in a month's...

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Technician changed the filter and left later the auto stop switch stopped working and creating a mess it is a part of the job. the tech is supposed to check the auto fill tank option i am calling for follow up no response.

and also some mud is leaking within the filter terrible service.
Basically Urban clap technician are cheating and urban clap has not taken any action as per my knowledge
......

Your mechanic visited in april, 2019 to repair double door whirlpool fridge and change the compressor and gas and charged around inr 6500 (Invoice number 13758). The compressor is having one year warranty as per provided bill. It worked fine till 20th aug and facing issues from past 15 days where in deep freezer its cooling but not on lower part. We called the same mechanic who worked earlier and now he is saying that another part is damaged...

I had ordered a salon service and my beautician ritu dubey was suppose to arrive my place at 7.30pm. I called her repeatedly on the landline number that was sent to me on what's app. Due to disturbance in their line we couldn't hear each other. I had shared my live location from google map to help her.
My house is located in prime area on highway at signal where anyone even new in area could locate easily.
Reason give for cancellation...

I have hired painters from URBANCLAP in the month of November 2018 to paint our house. I have paid them full amount. But afterwards when we have shifted in December 2018, We found that the kitchen cupboards were untouched, those painters did not paint that area. I tried to contact them telephonically many times but every time I have been told that they were out of Delhi. When they would arrive in Delhi then they definitely come at our home...

I took urbanclap's dry cleaning service to get my expensive winter clothes dry cleaned. I also gave specific instructions to the professional at the time of handing the clothes to him. To ky surprise when the clothes were delivered to me i found the expensive sweater totally shrinked and it's fabric damaged, button of the cost broken and put in on of the pockets, the over coat had stains on it. I was very disappointed rather traumatised to...

Ac repair carried in may 19. Part replaced ac fan motor. Once again in aug 19 the same problem occurred & with zero support from uc i had to pay for the services & the faulty motor again. Spoke to supervisor, & sent emails to the customer support staff too with no positive response... Effectively urban clap is making money not making sure the professional staff who come repair can practically install any goods with no control on quality....

My sony bravia led tv had display issue. I hired a technician through urban clap. Technician took my t. V for repair and returned back in two days as per his assurance. However, when he left from my home i noticed the t. V display wasn't fitted properly from left side post that i called the technician to come and check but, he never turned back stating unnecessary excuses....

I was assigned this person who came and repaired the ac (Changes the condenser of mu voltas split ac), charged around 6000 inr. Cooling was still not there after about a month use. After asking for the re-service same person comes and gives his personal number and asks me to contact at this number if cooling is not there after 48 hours.
He did not pick phone even after multiple attempts and when called from alternate number he tells...

My name is Hina Dhamani and I opted for women beauty package including rica waxing for hands and underarms from urbanclap on 04.08.2019.
The beautician used rica wax on my underarms and peeling off my skin completely along with the waxing strip resulting into torn skin, bleeding, painful arm which i am not even able to lift up now. Rica wax is meant to be used on arms only and is a prohibited product for underarms, still it was used...

Hi,

I got my sofa cleaned thru urbanclap in the second week of july i. E. 15th of july 2019. Post cleaning the sofa started stinking very badly and it was impossible to even spend 5 minutes in the living room.

We raised a complaint to the service dealer as well as urbanclap. The agent came in after a week till such time we had a terrible time with the stink. The agent cleaned it once again but the issue was...

I had opted for painting service from urbanclap for whch:

1. They exceeded the service completion date by weeks

2. Took the entire money in advance

3. Noone from company end paid heed to by call or complaints since no painter was working

4. They left one room unfinished without paint

5. Quality of the painting was such that it started coming off in 2 weeks and i had...

Hello,
I had taken passport support service from mahek tourism via urbanclap and paid 4600/- rupees to mahak tourism agent but i did not get any support or service which i have been promised and supposed to get, even after lots and lots follow up they did not served me.
So i have asked them to give my money back but but no one is bothering to respond.
Note i did talk to urbanclap support team and also had words with...

I had a infection after using urbanclap service. I want to file the case against the company for the service deficit.. Before paying it was showing we gets up to 10000 insurance for service deficit.. Now they are saying they will reimbursed the medicine in their wallet.. Who wil want to use their service? Worst experience one can ever had.. Won’t use this service again and i want the refund of the total amount i paid to them plus all medical...

I have ordered 3 services from urbanclap, as I value organized service providers. But unfortunately out of 3 services, 2 were not handled properly.
1) Called Electrician by UrbanClap to repair my fans, Paid him double the charges from local market rate. Electrician gave warranty of 3 months but fan binding broke with in 35 days again. Urbanclap didnt provide any assistance and simply said they provide help upto 30 days only. I tried...

Urbanclap team has asked me to buy credits and after that my account will be activated.

Its more than a month my account is not activated and they asked to to refund the amount which i paid, but they are not initiating the refund..

I have submitted all the required documents also.

No one is responding on their customer support as well

Such a fraud company urbanclap...