Urban Company Complaints & Reviews

I repaired my cooler on 6th april by mehul prajapati

He came nd repair cooler

But that time he show that he cancle my booking

Now cooler is not working
Company policy is 30 days
Now mehul prajapati told to urban clap they didnt repair my cooler

I have call recoding proof they repair it

Customer care not answer proprly
I send recoding proof to...

I requested the split ac service. The service man changed several items without clear justification. And urbanclap charged Rs 3300 for local split 1.5 ton ac copper condenser coil which was not properly fit in ac body. Ac is in open condition now. I have requested for customer care. But no customer care number was available anywhere. This is my right to call customer care. Why number is not clearly present. Is it a fraud??...

It was so pathetic that urban clap can not assign someone for AC servicing and repairing ?

. I have raised request so many times that AC is not working properly after repairing and in app showing job is done.
they have charged extra amount but not providing service.
Most unprofessional behaviour, and none of their representatives have any satisfactory answer. Horrible experience, it was first time I used this...

It was so pathetic that urban clap can not assign someone for ac servicing. I have raised request on saturday 06 april 2019 and it has been automatically rescheduled every day.
Most unprofessional behaviour, and none of their representatives have any satisfactory answer. Horrible experience, it was first time i used this urban clap and it clears my all doubt they only have fancy advertisement and reality is far far far of that useless...

The work of repair was carried out on 07 april 2019 (Today) at 1030 hrs by mr sajjan kumar. The service code given to me was 1798. He carried out the repair work of gas filling and changing some part. A sum of rs 1699 were paid in cash. I was told the cooling will start within 2 hrs. But the problem remains the same ie there is no cooling and the work is most unsatisfactory. The guarantee of one month was given. Request send mr sajjan so...

Two job bookings and both didn't turn well. My ro fell and broke because of the ro professional who fixed it on his ro repair job. After escalation handled on my first urban clap job, again customer service is giving me a run around.
Today when received a call back from urban clap customer support, the agent connected me to professional who was unprofessional and ultimately they disconnected my call. Nobody called me, my ro is without...

Waiting since morning for ur ac service Repair fellow to come but still didn't came. Calls me in afternoon and said plz can i come @7.00pm.asking my code for service repair and then immediately msg cones that ac service repair work has started.
Ridiculous and really absurd.
The guy did not come and then also in app request showing that the work is already started.
I am betrayed by ur urban claps service provider.br...

I had ordered for washing machine installation. The service was pathetic, i had to shell out another 1000 rs to rectify the same. Also, they had an offer for 1 year membership for 299, i paid 598 rupees (299 for membership and 299 for washing machine service). But my account was double debited rs. 598 twice. Since 7 days i have been mailing urbanclap, they are not even responding. Such a shame, i lost 598 rs twice and service was pathetic....

We had booked a technician through urban clap to change a fan leaf in out door unit of split ac.

As per booking that a/c technician came and changed a fan leaf in outdoor unit a/c in 10 min and charged 1200 ruppees with included 700 rupees for fan leaf & 500 rupees for his visiting, it is too high to compare with other local a/c technician, even he is replied such a way that urbanclub service charges always will be high only...

We had booked a technician through Urban Clap to change a fuse of the AC.

After scrutinising they informed us that the mother board is faulty and it needs repairing. That they would take 2 days to do this.

When they came back with the motherboard to set it back in place they ended up blowing it entirely - the very motherboard that they told they needed to fix. At this they said that the fan needs fixing and...

I have paid the amount for ac service through amazonpay.
Amazon pay transaction id: p[protected]
Urbanclap id: 5440189

Payment was done yesterday for ac service. However booking was not registered in spite of successful transaction. Now urbanclap guys are not responding in spite of several emails. Their customer care number is not working....

I had booked home salon services for 30th march which was advance amount booking. They did not provide beautician details. Got a call around appointment time to compromise the service time. After waiting for 4 hours even after appointment time passed, nobody turned up. So much efforts on branding and advertising and least on delivering. Their customer care was of no help and neither their app. This has happened before and they assured of...

I booked a laptop service repair on 18th fab, the person who visited for the service of laptop was unskilled, after service of laptop my laptop scree start blinking & all of sudden it is gone white, not able to understand what to do, i think people who is working in local market they are much professional rather then urbanclap,

I paid amount for service of laptop, not for making laptop situation critical.

I...

I booked dry cleaning service through urban clap. And they spoilmy garment during the same. Its been almost 2 months since then. I have already made so many calls to the customer care, but all in vain. No action has been taken yet. All they say is we are working on the same. While booking they show that our garments are insured. I dont know what is that for when they cant do anything for my spoilt garment. Highly disappointed 😡!!!...

This is not the first time i am facing problem from urbanclap. I hired the photographer for my wedding shot from urban clab but now i realized i was my biggest mistake.. Its been 3 month still i haven't received my photograph or reception video hard copy. He just shared the link and ask to download my own. It this the way urbanclap is giving the service.....

The day i booked him for sofa cleaning.. He called me n asked to cancel this.. N without informing urban clap he took the full house cleaning services along with sofa cleaning and took the same amount which was reflecting in uc that is 5000 /-. He exchanged his ladder and broom stick with mine one.. Wen m contacting him to return mine one.. Then he started giving excuses and telling me that that whenever he will come to electronic city, he...

I had booked home salon services last month. They did not provide beautician details even after appointment time passed. So much efforts on branding and advertising and least on delivering. Their customer care was of no help and neither their app. Only after i tweeted the issue they reached me and apologized and offered uc credit of rs. 300 and assured of cooperation in my next bookings. But, even after this when i have made a booking a today...

I was requested for RO maintenance/repair. Accordingly, Mr. Manish Kumar ([protected]) was assigned as technician. He attended RO and made a bill for Rs.2160/-. That time I was in office and I received a link for pay online on my mobile No.[protected]. I paid an amount of Rs.2160/- on line at http://ubcp.in/3LZhn at 5.41PM on 13.03.2019. In between my wife also paid Rs.2160/- to Technician at my residence by Cash i.e. same amount paid twice....

Took astrological service twice during the month of october and november from santosh shastri who is registered as astro third eye at urbanclap. All predictions given were completely wrong due to which i faced huge losses in my personal and professional life. This company astro third eye as well as this fraud person santosh shastri should be blacklisted from urbanclap and i need refund of money that was paid....

Hi,

I have booked home salon services worth of 4k 3 days back and after a day i saw pimples and redness on my cheeks. Then i raised a complaint on customer care. Initially they replied very politely that we have inhouse derma and provide me prescription from their dermatologist and asked me to send the bill to them and the main thing they will reimburse the prescription amount into uc wallet only so that i will use their services...