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Urban Company Complaints & Reviews

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Last updated May 5, 2024
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Urban Company Phone Numbers

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1860 500 0020
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438

Urban Company Head Office Address

161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park
New Delhi
New Delhi District
Delhi
India
110049

Urban Company reviews & complaints page 70

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S
Shubha Kumar Haldar
from Noida, Uttar Pradesh
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window ac

Address:110091
Website:www.urbanclap.com

AC was not working. Technician (Junaid Javedi) from Urbanclap has come on 17/07/2018 & said the electronic panel is not okay. He took the panel & said it is to be repaired from shop...probably in mayur vihar phase I...after one hour when I have started calling him, there r no answer at all & Urbanclap registered mobile no. [protected] was showing busy. I have been trying to call for 2 hrs. since the incident happened.
date of incident:...
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Shikha Hemant Vats
from Delhi, Delhi
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picked up my tv taken full charges 5000

Address:New Delhi, Delhi, 110059
Website:Urban clap

Dear sir/ madam

This regarding urban clap agent of tv repair which has come from Urban clap company from A to Z solutions he has taken my lcd for repairing and done repairing with in week he takes 5000 thousand for repairing. He has given 1 month warranty also. Tv was again not working with in 15 days we call him again and he picked up tv with him on his repairing centre to again repair this was last month incidence now he...
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Saumya Jakhmola
from Delhi, Delhi
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tiffin service

Address:New Delhi, Delhi, 110019

I got in touch with a tiffin service provider in Govindpuri through urbanclap. His name is Abhay. I subscribed to his service and paid one month's expenses, all in advamce.
His service was fine uptil a certain point. The holi vacations were coming up and he said that he would continue service post that, which he didn't. On calling, he said he'll not be able to provide service due to financial imbalance in his business, but will refund...
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pawan sud
from New Delhi, Delhi
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installing wrong timer infringe by uc

Address:110078
Website:Urban clap

On 30 may, 2018, I lodged a request for repair of my fridge, on the same day, one Shri Sudhir replaced the timer of fridge and demanded Rs 1400(including service charges). The next day fridge stopped, he came again and failed to do anything. Next day, a technician came, opened fridge refixed the connections and fridge started. In June, the fridge stopped again, I called UC, Sudhir came and advised me to twirl the timer to restart. The fridge...
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Website:Www.Urbanclap.com

From: nitish dua
Date: Thursday, July 12, 2018
Subject: Fwd: poor service delivery_city_delhi_v2_doorstep_laundry
To: "[protected]@urbanclap.com", "[protected]@urbanclap.com"

Hello Team,

I never requested for laundry, I requested for compensation of Rs 2600.

I already mailed you 6 times and answered your 10-11 calls, now just process the compensation.
Please don't disturb...
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Damian Nazareth
from Delhi, Delhi
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complaint for two male masseur

Hi I first hired one masseur named Anil Kumar and second Ashish Pingolia both suggested me to pay separately and was asking for more and also promised that Urban Clap took more commission said they'll provide better service if I call them privately and forcefully made me give 5star ratings for their service, I want to degrade their ratings to zero.

Please take action against these two personels and enable me to take back the...
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S
Sonia Bhatia Narwani
from Mumbai, Maharashtra
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interior designer

Address:Mumbai City, Maharashtra, 410210
Website:Urban clap

We are extremely irate with the designer we got into contract with through urban clap. His name is Shoeb Tamboli. He has taken contract money and is not picking up our calls and have left our site in mess. Inspite of repeated requests he is not completing the project.
He had given commitments to complete the project in 45 days but the project is still not completed even in 6 months.

Please all beware of such people.....
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ramneek333
from Delhi, Delhi
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unprofessional service for air conditioner: charging customer

Address:New Delhi, Delhi, 110023
Website:urbanclap.com

Hi team,

1. Poor handling of the grievance: we use urban clap for the reason, that some kind of credibility or assurance would remain in case of any service being taken, but i felt yesterday this was not met.

2. Inexperience customer care: despite my efforts, your team failed to provide me the best service and suppport which you talk about. Here, i felt, i am fighting some legal case in one of the indian courts.br...
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J
j.richa2210
from Delhi, Delhi
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unprofessional services

Address:Thane, Maharashtra, 401107
Website:Urban Clap

We have booked one laptop repair services from urban clap app. But even after one month, they are not able to resolve our query. I am not getting back my laptop. The vendor is not returning my laptop back. A2z infotech (Mira road)& urbanclap both are totally and highly unprofessionals. My dell laptop is totally ruined by them. After making no of commitments they nevers fulfills any of them. He takes rs 4100 for repairing & servicing even...
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Pritesh Basnett
from Dinhata, West Bengal
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movers and packers

Address:Bangalore, Karnataka, 560092

Hired nikhil international movers and packers recommended by urbanclap. I regret my descision, my vehicle still not delivered, and on a serious note, urban clap cannot do much about the businesses that use their site. Urban clap has no strong hold over people that use their site for business, beware. Moving vehicle from bangalore to siliguri, after stating that the vehicle has reached kolkata, it is informed that it will be sent back to bangalore...
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Chethan RK
from Gurgaon, Haryana
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birthday party event arrangement

Address:Bangalore, Karnataka, 560070

Hi this is chethan r k, ([protected]@gmail.com)

I have very bad experience with urban clap service,

We plan our daughter 1st birthday party in bangalore padmanabhanagar on 24th june 2018, sunday, we submit request in urban clap then we received few calls from uc registered vendors in that saffron event (Vinay. S) provided the best offer to us and he asked the advance amount (Inr-14, 500) for preparation, we...
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I couldnt take a services but had paid online. So cancelled the booking and repeatedly tried to contact the urbanclap team. There is no response. The money blocked by them is inr1088 which needs to be looked into. There came a reply by some misha grover who asked me for my bank account details which is so ridiculous to be asked for. I have had a worst experience with this fake popularity of the company. It is a trap in urbanclap....
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Namrata Neog
from Delhi, Delhi
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cancellation of requests at the last minute

Address:New Delhi, Delhi, 110030

I have requested for a geyser un - installation service from urban clap. There was an emergency at home. They kept me waiting for 3 hours and at the last minute they cancelled the request saying no professional available. This is the second time they have cancelled similar request before. I am extremely disappointed by urban clap. They are highly unreliable. This happened today on 23rd june 2018. How can urban clap cover for the huge amount...
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SaruMalhotra
from Noida, Uttar Pradesh
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german classes

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

My name is saru malhotra. We had hired shikha sethi as german language teacher. Actually we are shifting to germany, hence wanted our kid to learn german. Shikha visited us for a trial class and quoted rs 18000 lump sum to teach from 29th may to mid of july, since we will leave for germany on 21st. She mentioned that she'll come daily and will not restrict the class to 1 hour, so we agreed to hire her. But, to our disappointment, none of...
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Address:Thane, Maharashtra, 400607
Website:Urbanclap

A to z laptop repair, mira road is totally unprofession in his work.
He is not receiving calls
He is not provided services on time, neither he informs about the same.
Not giving fix time for completion of services, he just asking for more and more time, he never fulfills his commitment.
He just damage our full laptop after taking money for part replacement & servicing of laptop... But instead of repairing laptop...
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Ramtulsi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding refund of installation & gas filling

Address:Hyderabad, Telangana, 500003
Website:www.urbanclap.com

Hyderabad,
Date: 22/06/2018.
Urbanclap – worst service from urbanclap technician due to unskilled professional.

I am vidhi gupta.

I have hired 1 technician from urbanclap on 29th may 2018 his name is “luqman basha”. His service was not good due to his unskilled knowledge of air condition installation and gas filling. He has took installation charges rs. 1500/-, gas filling charges rs. 1900/-...
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shikhar03
from Delhi, Delhi
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refusal to give receipt

Address:Gurgaon, Haryana
Website:www.urbanclap.com

I got my ac repaired through urban clap a few days ago. There was some leakage from the condenser coils of the ac and i was told that new copper coils would have to be put. After the repair was done urban clap gave me nothing but a payment summary that i had paid 7400 rupees to the repair guy. When i asked for a receipt they refused to give me any receipt saying that we don't give receipts. I don't understand when i am availing a service...
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Bhavishya mehra
from Noida, Uttar Pradesh
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money not received

Address:New Delhi, Delhi, 110030
Website:www.urbanclap.com/delhi-ncr?gclid=CjwKCAjw9qfZBRA5EiwAiq0Abd-MKUXKkFg4bS9xgE8W-FLeN2bGUFTfSZYs00MSoB

My name is bhavishya and i am advocate. I gave an advice to a lady, we had a talk and she was ready to pay the fees of advice. Later she refused to pay my fees by saying it is a discussion. My complaint is against the lady and you and as there is lot of problem in your system:
1. There is no one to take liability if such a misuses is going to happen of an advocate services.
2. Kindly make it compulsory to make too whom to hire...
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Anna L
from Hyderabad, Telangana
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urban clap technician - phoenix it solutions - hussain

Address:500048
Website:URBANCLAP

I booked a technician to check my laptop as there was no power/charging. They have assigned a technician from phoenix it solutions - hussain. He came and didnt check anything and took my laptop. He came next day with the new charger as he said my laptop adapter is spoiled and gave a bill of 4000 rupees and he forced to to close the service by giving by pressing the rating star.. It was another trick to get a 5 star rating.

And...
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Sradhasish Pattnaik
from Gurgaon, Haryana
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ac not cooling after gas refilling

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

We hired technician from urban clap for refuelling the gas in ac as we heard a lot that they are giving good service but after rebelling gas ac is not at all giving cooling. We post a complaint in the site but no action has been taken.
Please call for any clarification [protected]
Compny like urban clap only know how to cheat their customer. We spent money but no result our hard earned money wasted....
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