Urban Company Complaints & Reviews

We moved from ggn to noida on 17th march. The only positive of laxmi movers (Name on bill)/ radhasoami (Name on vehicle) was they reached on time otherwise it was a nightmarish experience. They broke almost every breakable item cheap quality bubble wraps, that too using the least to save for future. They brought each and every item including trash. The vehicle was so small the i had to ride the scooter from ggn to noida because there was no space for ot. We had to leave our plants for the same reason of lack of space. Two photo frame, bed head board, almirah, ac, back of sofa are few things broken. They demanded breakfast from us. They charged the toll tax which was not mentioned earlier. I would never ever recommend anyone to use their service. It was the first time we used urban clap but if their partners are such cheap companies then i think the customer should think twice before using their services. It had been a pathetic experience.
One word feedback - pathetic!

I have requested for ac service and repair request on 26 feb 2018 on urbanclap. A technician named ankit anil swami (Mobile +91 [protected]) was assigned. The technician sent some of his hired employees 2 days later. Then the technician said it needs nitrogen test and he will come tomorrow. Then the technician did not turned up for next 2 weeks. Finally the technician came on 14 mar 2018 and filled ac with nitrogen for test. Then again technician has disappeared and today is 19-mar when i am writing this complaint.
It is poor urbanclap service. I will not refer urbanclap to anyone. I hope some day technician will come and look into my issue.in this experience i have made many number of calls to the technician and to te urbanclap support and of no use. Hopefully the issue will be looked up in 2018. Bad urbanclap experience.

Regards
Ateesh baranawal
Ateesh. [protected]@gmail.com
Chandan nagar, pune

Urban clap doing a biggest scam in india. If you have a service professional account on urban clap. They will forward you fake leads as a customer and sucks your hard earned money. I have lost my 3000 rs because i purchased 350 credit in 3000 rs.in urban clap. Very bad way for looting money from innocent peoples. They will not refund your money if the customers posted the leads by mistakes or any other reason. They will deduct your hard earned money.

Hi
I've paid the electrician 600rs.in advance for the fan repair and he took the fan with him for repairing purposes but didn't come back till now. It's been a week.
My complaint was registered on 24th february 2018
Name:sarthak verma
Address: 1003 tower 12 blue ridge hinjewadi phase 1
Paid amount: rs.600
Electrician's phone number: [protected]
Electrician's name: siddheshwar shinde

I had hired a technician from uc for ac uninstall and install.. Technician charged me 2500 extra for additional pipe fitting. Which was never done my same old pipe was used. Moreover no refilling of gas. Pipe bent so no air flow. Testing done with only the existing gas which was just 5-10gms.. Uc paid back only 2500 for extra pipe. But again hve to spend another 3-3.5k to have the gas filled and piping repaired... Utterly disgusting behavior.. And no revert on the chats about the complaint...

Hello, i'm keerthy from hyderabad.
I love urban clap and was happy to be able to access amazing services from urban clap with my friends earlier on but recently in the month of may 2017 i had availed services of *wedding planner* from urban clap
It was retro event management, in hyderabad, which was responsible for arrangeing for wedding including
Decors, photography, mehendi, sangeet and final wedding day.
While the mehendi and decorations were decent and people were decent. We were informed about drone photography and candid and full album photoghraphy. While the entire event was managed decently they stopped reponding our requests the exact day after wedding. No response to the delivery of the items that time or the albums too which have still not delivered to us.
Everytime we call they keep making false promises.9 months later we have no answer to say to relatives who eagerly await to see the bridal pictures and much hyped drones videography.
Nor can i suggest the event management to anyone.
Please help

Registered no [protected].
Number i[censored] want to call now - [protected]
A technician from urban clap ran away with my gas burner on 25th jan and said he will repair and bring in back on 28th jan. Today its 14th feb and after 1000 phone calls to urban clap and assurances by their manager rohit, anil etc. There is no sign of my burner being returned. They keep saying it will be returned today tomorrow everytime i call them but their promises have had no meaning so far. It looks like urban clap has gotten into stealing peoples alliances and parts. How can they keep something basic like burner that i need to cook? Do they have no moral standing? I have asked them to return my burner unrepaired but they are just not doing it. There is no direct number given for either urban clap or technician and i have to keep calling their customer center and wait for half hr and explain the story again and again to their idiotic staff.

Hi have booked an appointment with urban clap for facial and full body bleach, but during availing the service from beautician she told me that i have taken de-taning package and she applied the raaga pack and charged me 2098 rs. Such a worst service company it is. Just bluffing the people around the city. Would not recommend to go for facial/de-taning service. It is a complete waste of money with zero after effect.

I have raised a request for a laptop service. Person assigned to me was mr. Suraj. Firstly he did not come in time slot which was alloted and came 2 hours late. He has checked laptop and found hard disk was corrupted. He replaced and charged very high amount of rs 4750 for same. Then we have requested for our lost data. He said he will take hard disk at home and do back up work and revisit again with all data backup. Total data was 250gb+ after 2 days he came and provided 150gb data with extra price of rs 2500 for 150gb. Firstly we did not receive entire data also the data which was received all files were corrupted. When we were checking, he insisted to pay and make him free fast. We paid him rs 7250/-believing in him. But later on we found data received is half and half data which is received is corrupted. Very pathetic service from mr. Suraj from urbanclap. Very unprofessional. Took entire money and did no work. Very disappointing.

I have raised a request for a laptop service. Person assigned to me was mr. Suraj. Firstly he did not come in time slot which was alloted and came 2 hours late. He has checked laptop and found hard disk was corrupted. He replaced and charged very high amount of rs 4750 for same. Then we have requested for our lost data. He said he will take hard disk at home and do back up work and revisit again with all data backup. Total data was 250gb+ after 2 days he came and provided 150gb data with extra price of rs 2500 for 150gb. Firstly we did not receive entire data also the data which was received all files were corrupted. When we were checking, he insisted to pay and make him free fast. We paid him rs 7250/-believing in him. But later on we found data received is half and half data which is received is corrupted. Very pathetic service from mr. Suraj from urbanclap. Very unprofessional. Took entire money and did no work. Very disappointing.

We registered as urban clap service provider around end of december. If anyone is aware, urban clap makes you buy credits with which you can purchase leads.. Fair enough.. Only these so called leads never pick up the phone or respond.. All fake.. Each credit is worth rs 10.. We bought for rs 1000 for which they provided us 208 credits under promotional scheme. For most of the leads that they forward they are about 14-16 credits costing me about rs 70-80 each lead.. From end of december till today all the leads that i have bought have neither taken calls nor called back or replied on whatsapp or email otherwise barring an odd one.. If they were genuine and really wanted services, they would have at least talked, hired or not comes after this.

Also, i believe it is malpractice to charge if it does not turn into business. Like people who do not even respond, why should i spend my money on them. What kind of lead is that..

Besides i feel many many people have complaints against urban clap and their non professional cheating attitudes.. We should all get together and file a consumer court complaint against them so that they are shut down for good.. Otherwise, we will be winning and writing our grievances here and they would be out there cheating more and more people..

HTTPs://WWW.urbanclap.com/pro/praveenleo this person is j. Praveen from new perungulathur is an absolute nonsense he has spoilt out many girls life in name of fitness trainer and use them financially and exploit them sexually. He sells steroids in the name of muscle building medicines and weight loss medicines which ruins out the health of his own clients and he's damn bothered about it. He was fired out from all the gyms he worked earlier...

I ordered for a salon service 4 days back. The “professional” Shaheen Begum was appointed to me by the Urban clap. She was in so much of hurry that she ignored the fact that I’m pregnant and she highly mis-treated me. Not just that, but for the service that I took, she did not clean the foot of my leg at all. She just dipped in hot water and then applied a scrub and literally 5 seconds of applying she washed it and when I insisted her to give massage as pedicure includes cleansing, scrubbing, putting mask and massaging, she just put a cream and stood up saying, “This is all the service I can give. Please give me money as my friend is waiting outside and I’m in hurry.” She completed pedicure and manicure in literally and exactly 10 minutes. Moreover, she kept many products in her bag without applying it to me like cleanser and mask...

Not just all this nonsense I had to face but also she complained about Urban clap’s pathetic treatment towards all the professionals. The entire session she told me that how she always gets delayed in getting her payment from Urban clap and how much she is suffering due to Urban clap’s mistreatment towards her. At the time, where I needed to pay for the service, she also said that UC has removed the option of paying online and she wasn’t letting me call the service support. I didnt have cash at that time. And she wasnt ending the service from her end and said that she will take cash or wont leave the house. I kept insisting that i can pay online but she was too bold on me.

Also, I kmow that she had another service 3’o clock and at night she had two brides for make up. She continuously complained that she is underpaid and then after 15 minutes since she started givinng me service, she kept on saying that her “friend” is waiting outside and she has to go somewhere with him.

Frankly, I dont care how Urbanclqp is treating that lady. If she has complains, she should directly call up UC and share her problems with them. Secondly, I called her to my home as I’m pregnant and I couldnt go out at this stage. I didn’t call her so that she complains about Urbanclap’s mistreatment towards her. Moreover she was taking too damn extra interest in my personal life!!! Who the hell is she to ask every single little detail about my personal life and about my marriage and everything??? I wanted to feel relaxed and that’s why I ordered for waxing, pedicure and manicure. She was at my home for around 45 minutes. In ehich she gave all her service in within 30 minutes and rest of the time she was acting bold on me so that I pay her in cash!!! No one was there at home at that moment. She took huge advantage of that. I was feeling threatened.

I never expected this mistreatment from a professional by UC. These guys send these woman to torture pregnant customers without giving proper service???? This is really pathetic.

Even the support team isn’t properly responding to my issue. It is like a joke to them! A lady comes, doesn’t provide her service, steals the products, complains all the time long, mistreats me, threatens me for cash and goes and UC is not taking action at all!!!

We had hired a commerce tutor from urban clap named avisha arora for teaching economics for class 12th. We opted for a regular crashcourse for 3 consecutive months. She was regular for the first month and then onwards she started to give excuses and wasnt coming to the class. Now she has discontinued the class blaming us that we werent paying the fees. As per the deal half of the fees was payed by us im advance and half was to be payed after the completion of the course. She started to force us to pay some amount in the middle of the course and when we denied she discontinued the class. Its high time for class 12th as boards are around the corner and this is not the way in which she should behave.

Hello, Last i raised request for my microwave repair purpose in urban clap which was assigned to one vendor Mohammed Imam, mobile no: +91-[protected]. He visited my house and did changes in panel ( PCB touch)for which he gave me 6 months warranty and i have paid amount of Rs 2400 but after 3 days again i am facing the same problem and now vendor is not responding to my calls.So many times tried reaching him but he is not picking my calls.He did the panel changes ( PCB touch) on dated 17/10/2017 and warranty letter which is attached . Feeling like i got cheated by urbanclap and their vendor who are not responding to customer calls. Request immediate intervention and resolution towards my issue.

Had a booking on 10dec.[protected]@2:30.. Spoke to d concern person @2pm.. Providing the address details.. Provided them the alternative no. As well if at all m not reachable to d registered no. Without any information without any further contact my service was cancelled...
@4:10 wen i am writing this complain i am yet to get any mail confirmation on d cancellation of service.
They are just fooling around with their customers

I had booked for the 'feel youthful facial' for which i paid rs.1599.00. The service provided by ms. Tamanna idrisi from urban clap was 'shine and glow' for acne prone skin (Which i came to know later from the pouches she used). However, i have never faced any acne problem nor pimples. After the facial, late evening there was a laceration and a few eruptions on my fore head. My face felt dry and stretchy. The pouches used were balance purifying cleansing foam intensive treatment for skins with an acneic tendency which has done the damage and i am attaching its pictures.

The 'forest essential' brand cosmetics - facial ubtan tejaswi and sanjeevani beauty elixir have come to my rescue. 27th november is my marriage anniversary and later this week i have to a attend a number of other family functions for which i had taken this service. I feel dissatisfied.

It was my mistake that i believed the expert. It is my advice to all who avail urban clap beauty services to check the product before it is used to confirm that the product is the same as asked for.

I was searching a makeup artist for my sister's wedding i found a makeup artist name some j makeover don't know full name, i found all the work pictures are of some other makeup artist one of the pictures is of my friend who's makeup was done by yashika in front of me and she is using all pictures in her name with high prices, pls don't book makeup artist from urban clap they all are frauds

I hired dietician sonali bhanushali nd refer her plan of 2000rs for 45 days. Before payment she was providing plan on time. As i made payment i was just waiting for plan first for one week then its bene one month she didn't gave me my last plan. I m literally did message every day. Gave her my mail id bt no response. U should allow real people who are professional plus they know how to act.

I had a bad experience with urbanclap service. I was in bangalore and got the washing machine service for 1500 indicating board problem should be replaced (In the month of july 2017). I have shifted to hyderabad in the month of august 2017 and washing machine was stopped working in early october 2017 with the same board problem. Again registered service through urbanclap and this time also same issue board problem but this person has indicated board can be repaired but 1600 will cost. I have told him this was recently replaced, but he denied no way it was just repaired and showed me the condition. I was in a situation that needed to get the machine repaired as i need to use, so paid 1600. Urbencalp should investigate the issue and do the justification for my problem. I strongly recommend think twice you go for urbanclap service.