Urban Company Complaints & Reviews

We had hired a commerce tutor from urban clap named avisha arora for teaching economics for class 12th. We opted for a regular crashcourse for 3 consecutive months. She was regular for the first month and then onwards she started to give excuses and wasnt coming to the class. Now she has discontinued the class blaming us that we werent paying the fees. As per the deal half of the fees was payed by us im advance and half was to be payed after the completion of the course. She started to force us to pay some amount in the middle of the course and when we denied she discontinued the class. Its high time for class 12th as boards are around the corner and this is not the way in which she should behave.

Hello, Last i raised request for my microwave repair purpose in urban clap which was assigned to one vendor Mohammed Imam, mobile no: +91-[protected]. He visited my house and did changes in panel ( PCB touch)for which he gave me 6 months warranty and i have paid amount of Rs 2400 but after 3 days again i am facing the same problem and now vendor is not responding to my calls.So many times tried reaching him but he is not picking my calls.He did the panel changes ( PCB touch) on dated 17/10/2017 and warranty letter which is attached . Feeling like i got cheated by urbanclap and their vendor who are not responding to customer calls. Request immediate intervention and resolution towards my issue.

Had a booking on 10dec.[protected]@2:30.. Spoke to d concern person @2pm.. Providing the address details.. Provided them the alternative no. As well if at all m not reachable to d registered no. Without any information without any further contact my service was cancelled...
@4:10 wen i am writing this complain i am yet to get any mail confirmation on d cancellation of service.
They are just fooling around with their customers

I had booked for the 'feel youthful facial' for which i paid rs.1599.00. The service provided by ms. Tamanna idrisi from urban clap was 'shine and glow' for acne prone skin (Which i came to know later from the pouches she used). However, i have never faced any acne problem nor pimples. After the facial, late evening there was a laceration and a few eruptions on my fore head. My face felt dry and stretchy. The pouches used were balance purifying cleansing foam intensive treatment for skins with an acneic tendency which has done the damage and i am attaching its pictures.

The 'forest essential' brand cosmetics - facial ubtan tejaswi and sanjeevani beauty elixir have come to my rescue. 27th november is my marriage anniversary and later this week i have to a attend a number of other family functions for which i had taken this service. I feel dissatisfied.

It was my mistake that i believed the expert. It is my advice to all who avail urban clap beauty services to check the product before it is used to confirm that the product is the same as asked for.

I was searching a makeup artist for my sister's wedding i found a makeup artist name some j makeover don't know full name, i found all the work pictures are of some other makeup artist one of the pictures is of my friend who's makeup was done by yashika in front of me and she is using all pictures in her name with high prices, pls don't book makeup artist from urban clap they all are frauds

I hired dietician sonali bhanushali nd refer her plan of 2000rs for 45 days. Before payment she was providing plan on time. As i made payment i was just waiting for plan first for one week then its bene one month she didn't gave me my last plan. I m literally did message every day. Gave her my mail id bt no response. U should allow real people who are professional plus they know how to act.

I had a bad experience with urbanclap service. I was in bangalore and got the washing machine service for 1500 indicating board problem should be replaced (In the month of july 2017). I have shifted to hyderabad in the month of august 2017 and washing machine was stopped working in early october 2017 with the same board problem. Again registered service through urbanclap and this time also same issue board problem but this person has indicated board can be repaired but 1600 will cost. I have told him this was recently replaced, but he denied no way it was just repaired and showed me the condition. I was in a situation that needed to get the machine repaired as i need to use, so paid 1600. Urbencalp should investigate the issue and do the justification for my problem. I strongly recommend think twice you go for urbanclap service.

I approached mehak tours provided by urban clap. He could not provide service in the comitted time and took me for a ride. On top of that when i asked for refund of money he talked about service tax being deducted. They only talk very sweetly. Pl dont go for mehak tours. Finally with lot of follow up got my refund. That too he had asked for money in cash. Pl dont use thier service at all

Initially when we start to use app lead charges was fine... Now in every time when we purchase lead... Lead rate hike a lot..72 credits is too much.. I have spend 4000 rs for 400 credits.. If a single lead would be 72 credit.. It means i can buy only 6 leads 'in 4000 rs..? That not at all worth full
I have complaint in customer care.. No one respond for the same.. I expect some feedback or call back your side.. Otherwise i want refund of my amount i spend there.. Or i will update bad reviews on everywhere..
Regards
Leena nishchal
Rbx studio
[protected]

Thanks

Hi my name is rahul kumar.. My urban clap id is [protected]@gmail.com

My complaint against urban clap
Jo ki credit cut karke customer ka number deti hai main 5 customer ka try kar chuka koi phn nahi utha ta ek to aur kisi kisi ka to number hi nahi milta lekin fir bhi mere account se debit ho raha hai.. Please don't use this app.. They all are cheaters... Koi real customer nahi yaha sab inhi ke number hai.. I am very regret to make account on this app.. Customer care also not ready to solve my query..

If any one there who can help me contact me through my account or mail.

We are registered on urban clap for wedding photography. One ms poonam has rated us 2 stars (She is not my client). Due to this, we are not getting new leads, resulting into financial losses. While our client poonam sharma has given us 4 stars.
Despite numerous calls to urban clap and talking to one mr. Hitesh and one mr. Viabhav they are adamant and not interested in helping us. Everytime we call them up they say they are working on our case and it would take time (Do they plan to provide us wedding photography leads after end of wedding season).
Want to find out
1. How we can claim damages for our loss. (Rs 1.5 lacs).
2. Which all forums are available in india where we can lodge complaints against the company.
3. Can we file a fir against them at delhi (Company is based at gurugram).
Regards,
Pradeep kalra

Hi team,

I had booked for the first time through urban clap for a plumbing service on sunday 3rd september 5-6 p. M. (Email id eliza. P.[protected]@gmail.com).
The service was ok. But i was charged extra 150 rs apart from what was shown in the online payment. The service provider asked me to make the online payment of 250 and took extra 150 as cash for which no bill was provided. The work was very little and it hardly took 10-15 min. No new products were used to repair.
Kindly take proper action on this and provide explanation on the extra 150. Or refund the money

It was a horrible experience as the plumber just said that he has changed the part of our flush which he didn't at all. For no reason he took 1500 rupees and made a temporary fix. Later when the flush again went bad and we opened it, we came to know that there was no change of part. We request you, kindly take strict actions for such thugs. And we surely need our money back.

I have requested for a service through urbanclap for my laptop repair which was not booting up. After so many attempts the technician came from it panthers and tried rectifying the issue. They changed the motherboard, screen and also asked me to upgrade the ram and charged me ₹5600 but the core problem remained.

When i placed a 2nd request, they didn't turn up and cancelled my request saying that they've tried contacting me but to no avail. When i placed a request for the 3rd time, they again cancelled the request citing the same reason despite the fact that i have already spoken with it panthers a day before and fixed the timing. Even when i spoke with urbanclap, they're not ready to listen and act.

Please assist me in resolving my issue as i have already my heard earned money and valuable time to resolve the issue.

I had registered myself on urbanclap for physics tutor. The tutor named kanhaiya jha phone number [protected] who lives in dwarka new delhi charged me 2000 as advance but never came to teach my daughter. Now whenever i call him, he switches off his phone. I not only faced monetary loss, but also my daughters time was wasted for one month as we were hopeful that he would come to teach. Urban clap should hire only verified professionals.

Please be aware of the shoddy service rendered by this service provider who operates through urban clap (Name - richard naveen)

First of all, there is no team of constant workers with this person (Richard naveen) who manages the projects that he undertakes through urban clap. He gets workers on an adhoc basis & puts them to do the work. You are not sure of their skills and the persons change every now and then.
Richard takes the advance payment from customers like us stating that he is buying the material needed (In this case paint boxes) for the work which is yet to start. Workers come for a couple of days and the entire team absconds without any intimation. There is no answering to your calls and no response whatsoever.
Our experience during these two months were - they do a shoddy service after taking the money and you will have to keep your fingers crossed on the quality of work & their attendance for the work.in our project, there has been a lot of rework adding to further delays.
Our project started two months back and was stopped in-between due richard's workers leaving him. It is just sort of abandoned with no information from richard to us. He has now ran away with a huge sum of advance money.
So, sharing our experience through this feedback for others to be careful when they want their projects to be executed by this person.

Few days back i booked a service of my scooty repair. Firstly the unprofessional behaviour by their vendor for calling me and asking me to come on a different time slot. After i complained on urbanclap customer care, they came on time slot i choosed to. The mechanic took my vehicle and he called me up after a day informing me about the condition and major issues with it. Despite of knowing that just by charging the battery the vehicle will only run for a day or 2. He advised me to just charge battery and did minor repair and charged me bloody rs. 560/-. And, when i said that i will pay by urbanclap online pay (I choosed to pay online while booking a service) he forced me alot to pay by paytm wallet or cash. And, handed over a duplicate manual hand written invoice.
That day vehicle was working fine. Very next day it stopped while i was going to market. I left it then n there and came back home by cab (Costed me rs.50). Then i complained on urbanclap customer care. They said the mechanic will visit the same day. Guess what? They came after 2 days. My vehicle was parked at an unknown location because i could not lift it till my home. It wasnt starting at all. Then upon comming after 2 days, the mechanic called me after checking the vehicle that it has very major issues and will cost around 2 to 3000. I thought i was looted. When on the first visit they checked they should give me complete information. I was fooled for a day to pay those 560 rs. It is my hard earned money. My vehicle is parked even after paying and not repaired at all. Just the battery was charged.
Now, i just want 1 thing, i need a refund of all my amount including what i payed for my cab. Or else, i will have to go legally through customer forum.

Thank you.

Hello trai,
Pls. Block sender.
Id-urclap
They r sending sms again & again and they r asking me to call on - [protected] - if i want to stop their sms.
Means anyhow i have to call them & bare call charges too.
They also force to register their portal where i've never ever opened their website.
These r the links they send in sms
1. http://ubcp.in/Web
2. http://ubcp.in/Web2
3. http://ubcp.in/WEBD
4. http://ubcp.in/ archi
.. And many.. Attached screenshots here with.

Pls. Take action against them asap.

I placed a request for mobile repair through UrbanClap App. One man came from Repair Easy . Com for collection of mobile and asking for Rs 250/ as advance money. I opposed paying the money as there was no such condition put by the Urban Clap. I handed over the mobile on condition that the advance money will be adjusted from the repair charge. For next two days no message or call either from the Repair Easy. No body was lifting the phone. When I talked the issue with Urban Clap they were even not aware that phone has been picked up by Repair Easy. Total Un-professional act. After 4 days I received a call that your hand set can't be repaired as no spare available.So far they have not returned the hand set and the money.

We hired a website developer through the UC app. the company claims that they provide validated and genuine professionals. The developer called Machway solutions, took our money and never delivered the project. we are still chasing the developer with no help from urban clap.

The person called Javed and Bilal have taken our money and are not responding to our calls any more.

this is absolute opposite to what your company promises.

I have also written to Consumer court and would definately file a leagal Suit against you and your recomended asupplier.