[Resolved]  Urban Company — Cheating by Urban Company

This is regarding my upcoming Shop painting works which I chose to do with urban company thinking they will send highly professional team but to my shock this was the worst ever team one can imagine. Urban company will take full money in advance then send a waste team to the site and after wasting my 10 days also half work is also not done .. I have to open my shop this coming Sunday i.e. 19th June but as their painter wasted my 10 days now instead of helping me and understanding the gravity of the situation customer service is even more insensitive and immature team. Absolutely inhumane n irresponsible. After my 100 call back requests since 2 days they return one cal saying you are on priority and we will get back. Already they wasted my 48 hours . I told them 2 days back send a new efficient team of painters and finish my job in 2 days or refund my full money. But they are least concerned as they took entire money in advance. It’s a spam and fraud. They should be banned from the market. I need urgent help else I will go to police and court . Plz help it’s an emergency!
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Jul 17, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
Urban Company Customer Care's response
Hi Richa,
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.
Regards, Urban Company
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    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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