[Resolved]  Urban Company — Deep Bathroom cleaning , damaged tiles , taps and door

Absolutely rubbish service, professional broke the tap & left it broken. Ruined the tiles, fixtures, and door with acid used for cleaning.

There were fumes & horrible smells while he was cleaning the bathroom.

serviced was booked of 5 July & same afternoon complaint was raised with UC & ever since then they been of no use. They are not ready to send another professional to fix the problem & they have no other alternative.

Simply denied help & said that they are not able to contact the person who visited so cant help as they have already paid him for service.

SO NEVER BOOK ANY SERVICE WITH URBAN COMPANY.NEVER.

They hire people who they can't even contact back, UNDERSTAND how DANGEROUS this is.

attaching some pictures of the damage the professional did
+2 photos
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Aug 13, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2022
Urban Company Customer Care's response
Hi Anika,

Please accept our sincere apologies for the instance. We are getting this looked upon for you and our team will connect with you in a short while.

Regards,
Team Urban Company
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    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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