[Resolved]  Urban Company — Dishonor of commitment

For second consecutive days - 23rd and 24th Oct'21, I have been left waiting for your service personnel. On enquiry the reply I get is non availability of personnel. If that was the case, why accept my booking in the first place?

I am thoroughly disappointed and wonder whether I will use ( forget about recommending) your service ever. I know I am only a drop in your customer data. But you never know.
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Nov 27, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2021
Urban Company Customer Care's response
Hi,
We regret to hear about the experience you had with us. This is certainly not the kind of experience we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.
Regards, Team UrbanCompany
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    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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