[Resolved]  Urban Company — Voltas Windows AC 1.5 Service done but gas leakage during service

Address:EPT 44 ,P&T Colony Sarojini Nagar, New Delhi - 110023

Sir,

We booked service for Voltas Windows AC 1.5 on 19.04.2024. Engineer Mr. Shahrukh came and done service on 19.04.2024 but after service AC was not cooling and the engineer did not mentioned that AC gas is finished and he closed the service. After engineer came on 21.04.2024 and checked AC that AC gas is leaked.

My complaint is that the Gas must have leaked during service on 19.04.2024 because before service AC was cooling perfectly.

I request you to resolve the issue at the earliest.

Regards,

Sunil Sharma
[protected]
Sarojini Nagar
New Delhi - 110023
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May 22, 2024
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2024
Urban Company Customer Care's response
Hi,
We sincerely apologize for the inconvenience caused. Your concern has been duly noted and forwarded to the relevant department for prompt attention. We assure you that our team is committed to addressing and resolving your issue as swiftly as possible.
Regards,
Team Urban Company
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