[Resolved]  Urban Company — I am complaining about unprofessional behavior and no service after payment

Address:

Accurate Wind Chimes, C-307, Narsingi, Rajendranagar, DIST: Ranga Reddy

I booked for hair cut for 26th Dec 9am. I made the payment of Rs. 598. Someone named Gopal was assigned to the service. He did not turn up. He did not even call to inform that he would not come. His phone numbers were unregistered. I tried the HELP button -- no one called me back even though I got a message that someone will call me back in 15 mins. I called up Urban company to complain. The call was getting disconnected and no one bothered to call back. After sometime someone from urban called from [protected]. He kept disconnecting the call, was extremely rude and unprofessional. He said he cannot check for any record and did not bother to check my booking or refund it back.

My experience with Urban Company has been horrible. Please take care of the issue at the earliest.