[Resolved]  Urban Company — Non refundable membership added by default in bill

Address:Urbanclap Technologies India Pvt Ltd Plot No 416, Udyog Vihar Phase 3, Sector 20, Gurugram, Haryana 122016

While my mother was making the booking Urban Company added membership by default to the bill without asking for permission.

When asked to cancel the booking and the membership they denied saying membership is non refundable.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 15, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
Urban Company Customer Care's response
Hi Veena,

We have escalated your request to the concerned team, we will strive toward resolving it at the earliest. Please bear with us.

Regards,
Team Urban Company
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1484
    Pending
    433
    Resolved
    504
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information