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[Resolved]  Urban Company — Non refundable membership added by default in bill

While my mother was making the booking Urban Company added membership by default to the bill without asking for permission.

When asked to cancel the booking and the membership they denied saying membership is non refundable.
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Aug 15, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
Urban Company Customer Care's response
Hi Veena,

We have escalated your request to the concerned team, we will strive toward resolving it at the earliest. Please bear with us.

Regards,
Team Urban Company
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