[Resolved] Urban Company — Professional did not have any COVID precautions
N
Neelabja Saha
Dec 17, 2020
The person came without mask and tore one of my ligament in the name of massge. Their support team dies not even respond back.
Highly unprofessional person and untrained.
I had kids in my house now I am feeling unsafe for them.
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Aug 9, 2021
Complaint marked as Resolved
Urban Company customer support has been notified about the posted complaint.
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Sincere apologies for the inconvenience caused to you.
We understand your concern regarding Massage Therapy for Men services.
We would like to inform you that the team is working on your concern and will get back to you at the earliest with the best possible resolution.
We appreciate your patience and understanding.