[Resolved]  Urban Company — Rejected extension request raised due to COVID

I am a regular customer o[censored]rban clap spa services. I have taken a pack of 4 but due to COVID restrictions in my area and curfew and a CoVid patient at home, I could not avail the service and requested them to extend it by a month.

But customer executive was rude and simply rejected my request.

COVID is a global pandemonium, all organisations are making special effort to deal in such scenario and urban company is not considertate enough to cater such menial request.