Urban Company — Wrong assessment of AC and misleading customer

Address: D-85/12, West Vinod Nagar, Delhi - 110092

Website: www.urbancompany.com

Main Rahul Ahewal (login No.: [protected]), maine 9th September 2026 ko Urban Company se AC ki repair service book ki. Mujhse uske liye Rs.458 advance charges kiye gye. Karib 45 minutes later Mr. Samir Ali ne mere ghar per visit kiya, mere AC ko assess aur mujhe suggest kiya ki mere AC ka PCB kharab hai aur uska kharcha Rs. 4500 aayega. Maine unse kaha ki mere PCB ki 5 year ki warranty hai per unhone bola ki nhi iski 1 year warranty hoti hai. Kyuki mujhe AC purchase kiye hue approx 2 year ho gye the to mujhe Rs. 4500 dene honge. Isse pehle main sure the ki PCB fault ki 5 year warranty hoti hai per unke kehne per main doubt me aya per fir bhi maine unhe PCB bina diye service close kerne ko kaha.

Unke jane ke bad maine Voltas ke company ke technician se confirm kiya to AC ki warranty 5 year hi thi. Jab Voltas ke technician ne check kiya to AC me koi fault nhi tha fault actually Switch ki khrabi me tha.

Urban Company ke technician ne product ka wrong assessment kiya aur mujhe mislead kerne ki koshish ki. Main urban company ki service se bahut naraz hu aur apna payment ka Rs. 458 wapas chahta hu.

Please is issue ko resolve kare aur mujhe mere diye gye advance ke paise wapas karane ki kripya kare.