Urban Company — damaged ac on the name of service and gas charging and billing 3300 rupees

Chaitanya Chowdary Bezawada

from Lucknow, Uttar Pradesh

Address:

500037

I have raised a request for engineer to resolve my ac low cooling issue. The engineer arrived at my location and informed me, that my ac needs to be gas charged and service to get cooling. I asked him to proceed. He didn't filled the gas and charged me 2500 fro gas and he also didn't replaced any thing in ac but stated that he replaced flare nut and charged me 150 rupees. He also said me for servicing it costs 699 and charged me that price. But after doing all these, there is no cooling at all and when i asked him, he said to observe for 2 days. When i complained to urbanclap they said engineer will visit and he visited but asked me to observe ac for 2 more days. And the next day the ac compressor is damaged. When i call urban clap or technician there is no response from them. I want my total money of rs.3300 back and i want justice for damaged ac. Now i have purchased new ac. My number is [protected]

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PankajIARI

from Mumbai, Maharashtra

Raised request for water leaking in my AC indoor unit, UC technician came and did all the unwanted thing like gas charging, re-installation etc and charged me Rs 4248/- without resolving the water leakage problem, when i escalated the issue the original technician (Kiran Bhawal) he declined to come again and when it was given to another technician (JohnSanish) he refused to take the work, when i asked for refund of the money collected UC is saying they can provide only 50% of refund. Pathetic service they have and strongly suggest to be aware of them they are just fooling the customers in name of quality service.