Urban Company — regarding the transaction of rs 764 on 22 november 2018

Address:	Pune, Maharashtra, 411057
Website:	Urban clap

I booked a service on 22 november and did online transaction. The transaction was successful but i didnt get any booking. Moreover its been over 2 weeks i tried contacting them but didnt get any appropriate response. I am attaching the screenshots of the confirmation by phone pay about the successful transaction and confirming by merchant (Urban clap) and urban clap denying it.