Urban Company — salon at home service - my account blocked

Address:

Mumbai City, Maharashtra, 401107

I registered for urbanclap services with rs. 500 annual membership to avail a 15% discount on subsequent bookings. The first service was offered well. However, when i tried to initiate the second booking, for every service that i selected, it showed an error saying - professionals registered under this category are not allowed to book this service.

I tried to reach out to their customer care number multiple time - which appears switched off always.

Their toll free number, when called, doesn't exist.

There is no point in making the customer pay for annual membership if you do want to allow them to avail future services!