I have bought eurolex endura geyser from the defence canteen last year jul20. In Nov this year the geyser has stopped working. I have given a number of complaints for the same. However Usha shriram has conveniently cancelled the complaint without any reason. Every time I have to give a new complaint with all the details. However till date not a single technician has visited my place. Let alone that, no one has even bothered to call me.
I have made at least 20 to 30 calls to the customer care, the only reply I get every time that it will be resolved in 24-48 hours.
This is the most disgusting experience I have ever had with any company. So called USHA Shriram is supposed to be a big company, with the worst after sales.
I have started raising the complainant since 18nov.
Few Complaint numbers are 30 nov 202400
Next 202650
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