Sir
I have purchased an water heater Eurolex Endura 15 ltr model no.WHEN1115 Sr. No.Sr38120029 from CSD Canteen Chandipur, Balasore, Odisha on 12.10.2019. The heater de shaped (Deformed) automatically in due course . It may be due to the water tank could not resist the temperature, a manufacturing defect.
I have complained(complaint no.176679 dated 19.12.2020) to your customer care number from my mob.[protected] but no one attended the complaint after giving assurance of resolving it within 48 hrs. It the matter of safety of mine and my family.
Your early response is highly appreciated.
Thanking you
Tapas k. Mahanty
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