| Address: | Hyderabad, Telangana, 040 |
Respected sir. /madam, date: 06.11.2018
Chief service manager
Usha shriram enterprises pvt. Ltd.
Block a, dda commercial complex,
Ring road, naraina,
New delhi – 110 028
I was purchase this usha shriram ro water purifier on date 03.04.2018 and the unit was installed on dated: 05.04.2018 by your authorised technician. The particulars unit was stop the working on 11.08.2018 after installation. I had launch a complain on dated: 11.08.2018 as per complain no. 74124, but no one technician attended, again i was again complain on dated: 21.08.2018 as per complain no. 74159. After 3 days a technician attend and he was told only the membrane will be require to change on cash payment that item is not under warranty. I have purchased a new membrane & fitted but the same problems as it, again i was complained on dated: 24.10.2018, the technician of “surya agencey, hyderabad, telangana” was inspect and he told me, i lunched your problems to my higher authority, immediately solved your problems of water purifier regarding. I have call to the technician 2 - 3 times. I am very sorry to say that after three times complains, our r. O. Water purifier not repaired to till date. How that i believed the a famous company water purifier or any products goods are good products. That is the suspected question in between people due to the poor service. At the purchase time i have a fully believe the ush siram product goods are very good performance. But, your service against complains is very poor. So, break the believes.
Respected sir. /madam, i again & again request to you kindly solved my water purifier as earliest.
Thank you.
` from: arjun kumar sah
M. No. [protected]
Hyderabad, t. S. Was this information helpful? | 
