Uttar Pradesh State Road Transport Corporation [Upsrtc] — booking not done amount deducted

Website:

www.upsrtconline.co.in

Moradabad to kaushambi
Journey date : july 2 2019
7:15 am bus

Time of booking 10:33am

Seat no. 17
By the name of shubhangi jasaiwal
Was shown locked and amount got deducted while ticket was not generated.
Amount deducted was rs.299

Transaction was done on july 1, 2019 at 10:33am from upsrtc site.
The seat no.17 is still being shown locked at other sites like redbus or paytm.

Its a sincere request to kindly refund the amount deducted or generate the ticket for the same journey date at the same time.
Upsrtc log in id jalankrita