Uttar Pradesh State Road Transport Corporation [Upsrtc] — No refund while bus is cancelled

I manoj kumar mishra booked a ticket from lko to faizabad at time 5 pm on date 6/7/2021 by Uttar Pradesh State Road Transport Corporation(UPSRTC) - 57887
SHATABDI AC (2+2) bus i boked my ticket thru redbus, using amazon service..
my ticket id is
Ticket ID: 86KUMJQ2
PNR: Xfzb[protected]/GKP..

Bt when i reached at bus station they suddenly told me this bus is cancelled..also no refund i got..

I m very disappointed with this type of services from upsrtc..

My family also get trouble with this..
If there is cancelltion of bus atleast on sms has to send..and also there is no information about my money back..

Plz do take strict action against this and refund my money asap

Your manoj kumar mishra
Mob no [protected]