[Resolved]  Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund Request

Address:Lucknow, Uttar Pradesh, 226018
Website:www.upsrtconline.co.in

Respected Sir/Ma'am,
I booked the ticket online and when I reached the station at the time of departure the station authority told me the the bus is cancelled. And when I ask them about the refund they told me the amount will be refunded to my bank account automatically. I think they fooled me.Please help me and return my money as soon as possible. Already sent the email to online.[protected]@upsrtc.com regarding the refund on 27th June 2016, I have not received any reply till date.

Below are the details and I have also attached my eTicket with this email. Please help and refund my money, I feel like really bad. Please help.

Ticket No : 6176002 PNR No. XKSB[protected]
Service Start Place : BAHRAICH Service End Place : KAISARBAGH
Reservation From: BAHRAICH Reservation To: KAISARBAGH
Boarding Point : BAHRAICH Alighting Point : KAISARBAGH
Date of Journey(Origin) : 20/06/2016 Departure Time(Origin) : 14:30
Boarding Time(Approx) 20/06/2016 14:30 Alighting Time(Approx) 20/06/2016 00:00
Bus Service Type : SHATABDI AC No. of Seats : 1
User Id djshadow17 Transaction Date & Time 20/06/2016 13:05
Email Id : [protected]@gmail.com Contact No : [removed]
Depot Name : AWADH DEPOT Support Email Id : online.[protected]@upsrtc.com

Total Chargeable Amount : 191.00
Up Passengers Information
Name Age Adult/Child Gender Seat No. Quota
[name removed] 25 A M 5 G
Was this information helpful?
No (1)
Yes (0)
Apr 12, 2017
Complaint marked as Resolved 
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uttar Pradesh State Road Transport Corporation [UPSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    641
    Pending
    0
    Resolved
    68
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
    View all Uttar Pradesh State Road Transport Corporation [UPSRTC] contact information