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Uttar Pradesh State Road Transport Corporation [Upsrtc] — u.p.s.r.t.c : amount deducted from upi transaction but booking fail

I was booking the ticket from Delhi to bareilly on 3rd may, 2019, While doing the payment choosed UPI option, I approved the payment and it is deducted from my account, but the UPSRTC website it's keep on waiting for response and suddenly got expired and my ticket not booked.

Booking Name: Nikhil Jalota
Booking detail: Delhi to Bareilly
UPI Transaction No:[protected]
Bank Name: ICICI Bank

UPI transaction successful from bank but ticket not booked in UPSRTC website.
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Complaint Status


[May 05, 2019] Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

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Comments

I have booked three tickets for anand vihar Delhi to haldwani via upsrtc online ac 2*2 mount was deducted but tickets not confirmed ki dly refund my money
Details are
transaction details that include, P1904142013110200075659 and the date and time of the payment done along with the UTR. Date 14th April 2019
Name Manoj Chandola

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    Uttar Pradesh State Road Transport Corporation [UPSRTC]
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    392
    Pending
    0
    Resolved
    50
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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