Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Dear sir/madam

I have a open ended card of upsrtc. I traveled on 28/05/2019, in the evening after taking rs 44 ticket there was balance of rs 1569 in my card but on next day morning 29/05/2019 after taking 44rs ticket there was balance of rs 416. There is difference of rs 1153. Please find the attachment of both tickets of travelling in hapur depot bus. Please return my differed balance asap.

Thanking youbr...

With due respect i beg to say that i tried to book a ticket on upsrtc but the ticket was not generated due to discrepancy in the upsrtc system and transaction got failed but the amount rs. 694 was deducted from my debit card as per enclosed bank statement and credit into upsrtc account. After that, i booked a ticket again and then it was successful. Please resolve the issue with my previous transaction of rs. 694 on 11/05/2019 and refund...

I have booked two tickets on 16/5/2019 from sitapur to meerut but my money got deducted and i did not get any confirmation text from upsrtc about my booked tickets and tickets are not booked. I want my money back as soon as possible! And also the pnr numbwe i received is showing someone else name on the ticket and the date on the ticket is of 2014 year! Kindly help me with this issue
Thank you!...

Dear team,

Today at around 07:10 am bus going towards lucknow (4315 kaisarbagh depot) has not stopped at rahimabad station even seats were available, this is becoming daily practice and we face many issues due to that. This is not a complaint from one person this is on behalf of all the passengers travelling from rahimabad.

Due to this unprofessional behavior we always late to reach office and many more difficulties....

I was booking the ticket from Delhi to bareilly on 3rd may, 2019, While doing the payment choosed UPI option, I approved the payment and it is deducted from my account, but the UPSRTC website it's keep on waiting for response and suddenly got expired and my ticket not booked.

Booking Name: Nikhil Jalota
Booking detail: Delhi to Bareilly
UPI Transaction No:[protected]
Bank Name: ICICI Bank

UPI...

I booked ticket from agra to lko on 28th april 2019 bt from ac 3*2.
It accepted the payment from my side bt didn't send any message of confirmation of ticket i logged in as a non. User.

It was registered by name of siddharth shukla
Transaction i'd[protected]
Date 28 april 2019
Agra to lucknow
Please help me to reimburse the amount
Quickly...

I am himanshu dubey. I had an online reservation on 20 april 2019 from prayagraj (Allahabad) to delhi at 3.45 pm in 3*2 ac seater upsrtc bus.
Departure station was allahabad but bus was not at prayagraj (Allahabad) bus station and i was informed by inquiry counter that bus has been cancelled, i did not receive any message regarding bus cancellation and i have payed 1077 rs online through upsrtconline.co.in and i have ticket also,...

I was booking a ticket in kaushambi depo from anand vihar to lucknow on date 15/04/2019 but the seat was not booked but the money was deducted from my account. I did not get any sms or email. I booked ticket as guest member and i did not get the refund till now.
For your reference i have attached the screenshot of my gpay account statement.

I used following details to booking ticket.
Name:hemu singh
Guest...

I booked two bus ticket using upsrtconline.com website and my ticket pnr number is gola[protected] & ticket no. 12379052, seat no 5, 6 but the bus didn't come to the bus depot. We asked to inquiry department where is bus doesn't have any information about the bus (Bus number etc) no one call me and inform me that bus is late or cancelled. As per inquiry department no record, we send the email to upsrtconline.com& wattsup no. With image...

I am writing this with regards to the bus ticket booking made on 19th march, 2019 from delhi (Dli) to kanpur (Kidwai nagar depot) at 11:00 p. M.ac 3x2.

The details of the booking are as follows:
Ticket number: 12437332
Transaction number:[protected]
Pnr number: xknp[protected]
Contact number: [protected]
Email id: [protected]@gmail.com

The bus was scheduled to arrive...

Dear sir, mam
I m parshant maheshwari i am living in chhutmalpur but i am doing job in dehradun... So i m doing up and down through up roadways with 6-7 year
But i am noticed 1 thing chhutmalpur to dehradun isbt distance is 42 km but i am ticket amount charged form your side for 48 km..
Plz look into this matter and explain me to why you over charge
Plz send back my money

Name.. Parshant maheshwaribr...

Dear sir/ ma'am,

I booked an online ticket from agra isbt to alambagh (Pnr: xalm[protected] was booked on 19th february 2019 at 10:53 a. M. From the official website of upsrtc for the services of janrath was booked. The channel of payment was 'atom payment' as provided by the upsrtc website.
At 6:58 p. M. I received a message from upsrtc that the 'trip is canceled'.
Thus, i requested them to initiate the refund...

I m complaining about at bus no up78fn5428 kaushambi depot, i was seating from bisauli to pilkhua at 6:00 am, conductor told me that at this bus there is no stoppage at chandausi bus stand so you have to take ticket for pilkhwa that is rs 179/-. But he stopped this bus at chandausi bus stand and pass a new bus od delhi and i tell him to chenge my bus to new bus but he doesn't do this and i told to chandausi bus stand incharge, both are very...

Hi,
I would like to complain about a refund issue where the amount of rs 751 has been deducted from my account. I was booking a bus from lakhimpur to kaushambi, gaziabad and my bank account was debited for rs 751 but the ticket was not confirmed. I just received the amount debited message but not the ticket confirmation. I tried calling on the help line numbers but they was no response so i dropped a mail at the help line mail id...

I booked my bus ticket on 12/03/19 for travel from Anand Vihar to Lucknow 20/03/19, i then on decided to cancel it 18/03/19, i was not able to cancel it through the online portal then i mailed the customer care (Photo is attached ), there was no reply from the customer care, then i called the customer care and messaged them on whatsapp, still nothing happened ....

This is ahkam bakhtiyar i have booked ticket from kaushambi to budaun on 14/03/19, usedid is ahkam.
Passenger name= ubaid ul haque

From - kaushambi (Kasb)

To - badaun (Bdn)

Bus type - shatapdi

Journey date - 15/03/2019

Bus time-23:00

Transaction date-14/03/2019

Amount - 395

Phone number-[protected]

Payment...

I have booked ticket on 1/03/19 from Bareilly to Ghaziabad for date 24/03/19 .
Money is deducted from my account and ticket is not booked.
13 days has passed but no refund is initiated.
My username is Shaiphali. I have booked ticket through registered username i.e shaiphali.
Even customer care are not even respond properly.
There are just saying talk on another number.
Highly disappointed by upsrtc...

Dear team,

No action taken on my complaint which was registered on 3rd march about upsrtc unable to cancel my ticket.
...
I booked my ticket from bareilly to kaushambi for ac 2x2 from www.upsrtconline.co.in on 3 march2019. The bus boarding timing was 23:21 on 3march 2019. I booked the ticket as the guest the user and when i am trying to cancel the ticket, the website asked to me register it to cancel the ticket....

I have booked a ticket on 21/12/2018 from vaishalli to moradabad bus scheduled on 21/12/2018 at 3.00p. M. Due to unknown reason bus got cancelled and the refund is the matter of great concern. Despite of my day night calling at their customer support, they are not happy to take call. They are truly showing unwillingness to work in so called digital india....

Dear team,

I booked my ticket from bareilly to kaushambi for ac 2x2 from www.upsrtconline.co.in on 3 march2019. The bus boarding timing was 23:21 on 3march 2019. I booked the ticket as the guest the user and when i am trying to cancel the ticket, the website asked to me register it to cancel the ticket. So, while i am registering, the website did not sent the activation mail on my email address. I am trying to call customer...