Uttar Pradesh State Road Transport Corporation [Upsrtc] — Uttar Pradesh State Road Transport Corporation [Upsrtc] Refund not processed for ticket not booked.

Address:Ghaziabad

Hi Team,

My sel[censored]pdesh kumar, I was trying to book a ticket on 4th april 2021 via upsrtc site, after that my money was deducted from my card and ticket not booked. Please refund my amount on the existing card which I made the transaction. I have tried two times, Please find the both reference numbers which are provided by the card bank. Please proceed with my refund.
Bank Name: Standard Chartered Bank
Mode: Credit Card

I have tried to reach out to the number below which is not reachable. We have sent multiple email on online.[protected]@upsrtc.com, I have not found any response. Please resolve as soon as possible
Helpline Number : [protected], +91 - [protected]

Reference Number
[protected]
[protected]

Thanks Regards
Updesh Kumar
E-mail: updesh.[protected]@gmail.com
Mob: +91-[protected]
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
May 07, 2021
Updated by updesh kumar
Uttar Pradesh State Road Transport Corporation [Upsrtc]Uttar Pradesh State Road Transport Corporation [Upsrtc] Refund not processed for ticket not booked.
U
updesh kumar
May 5, 2021Jaipur, Rajasthan
Mark as Resolved

Hi Team,

My sel[censored]pdesh kumar, I was trying to book a ticket on 4th april 2021 via upsrtc site, after that my money was deducted from my card and ticket not booked. Please refund my amount on the existing card which I made the transaction. I have tried two times, Please find the both reference numbers which are provided by the card bank. Please proceed with my refund.
Bank Name: Standard Chartered Bank
Mode: Credit Card

I have tried to reach out to the number below which is not reachable. We have sent multiple email on online.[protected]@upsrtc.com, I have not found any response. Please resolve as soon as possible
Helpline Number : [protected], +91 - [protected]

Reference Number
[protected]
[protected]

Thanks Regards
Updesh Kumar
E-mail: updesh.[protected]@gmail.com
Mob: +91-[protected]
May 07, 2021
Updated by updesh kumar
still i have not received amount.
May 10, 2021
Updated by updesh kumar
still I have not received refund amount. Please find the credit card statement. One month crossed.

May 13, 2021
Updated by updesh kumar
It has been one month from the incident but my refund is not initiated yet, i have made two transaction
Amount 1542
Amount 1542
Total amount = 3084

no one responding my amil and call
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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