I purchased v-guard solar water heater for my new house in kasturinagar, bangalore on 16.11.2017 which was installed by reddy technogies, bangalore-16. After connection it worked for two days and then i found the tubes had burst. I contacted v gurard customer care on phone and one technician came, checked, took photographs and reverted back saying the tank and tubes needs to be replaced for which bill will be rs9000/-. This is atrocious. Within 3 months if this kind of repair is to be done what kind quality your product has? I am terribly frustrated. Please respect warranty and replace items. If not i may have to go to consumers forum.
Being a renowned company i hope you will address my problem soon.
T somasundaram
Bangalore
Mob [protected]
Email: [protected]@yahoo.co.in Was this information helpful? |