[Resolved]  Vacations Gateway — Commitment

Dear Sir,
As per your complain we would like to inform you that we provide only holiday package not any kind of gift item.
and please find the below mail,

On Sun, Aug 30, 2015 at 9:30 PM, Customer Service Desk wrote:
Dear Amit Thite,
Thank you for choosing a wonderful holiday package of 4N/5D
Kindly refer below for the package details:
The offer is a promotional offer which will cost you only INR 7549 .
Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes.
Offer can be utilized with our listed resort only and our resort is increasing on daily basis.
Resorts list are subject to up gradation.
This Offer is valid for 04 persons.
Split of the package is allowed for 2nights and 03 days on one destination and rest 02 nights and 03 days on another destination for 2 persons.
Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year.
Offer is non transfer able, non cancel able and non redeem able for cash.
Offer is valid for 01 year and validity start of the package since the day of transaction with us.
Offer is stand valid for accommodation only. Offer does not include for Meal, Breakfast, Transport, or any another private services.
For hotel booking you need to give 21-30 days prior intimation.
You will get a welcome kit from vacations gateway within 7 to 10 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the Booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive.
Assured Gift as per referral plan on our website www.vacationsgateway.co.
If you have any objections or issue then please let us know. Otherwise, we will consider it to be acceptable by you.
Please note; No exceptions to the above rules will be entertained.
Note:- Please call us at +91 +[protected]:30 am to 6:30 pm) or write to us on [protected]@vacationsgateway.com.co for any future means of communication.
* The transaction id for your purchase - SDL00068412
* Your Customer ID for further conversation with us - VG2I[protected]
You may check available locations, hotels and detailed terms & conditions at www.vacationsgateway.co.
IN FUTURE IF YOU MAKE PAYMENT TO OUR COMPANY REGARDING HOLIDAY PACKAGE JUST CONFIRM BEFORE PAYMENT ON OUR CUSTOMER CARE NUMBER +[protected]:30 am to 6: 30 pm) OR MAIL US [protected]@vacationsgateway.com.co
Thanks and Regards,
Vacations Gateway Customer care team
Contact number:[protected]
Email:[protected]@vacationsgateway.com.co

Re: Fwd: Confirmation Mail.
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Amit Thite
Sep 8

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