[Resolved]  Vacations Gateway — holiday promotional offer Fraud

Address:Hyderabad, Andhra Pradesh

I was received a call from one guy he says from the Vacations gateway people namely Sahil (Contact No[protected] on 25th April 2014 and convinced me that I won a gift Dell Laptop and to get this I have to purchase a holiday package for Rs 7799 from vacationgateway.co. By trusting his words I have purchased a package through online. After that whenever I contacting the number was not responding. I tried the Customer Care Number that also not responding. I send a mail to [protected]@vacationsgateway.com.co but not got any reply. My Order Number is SDL00019414 dated 25th April 2014. I have paid the money through Credit Card. Till date neither I have received the Holiday Package confirmation nor received any gift. Kindly help to get my money back or suggets whether I can make a complain against the vendor to cyber crime / consumer court.My contact Numer is +91 [protected]. Mail ID - [protected]@rediffmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Vacations Gateway customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you. Assuring you best of our services.

Please call our Customer Services Team on:

Support No: +[protected], +[protected]

Email us at: [protected]@vacationsgateway.com.co

Regards

Vacations Gateway Team

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