Vacations Gateway — Refund amount | |||||
I have purchased one tour Package from your gateway vacation (Tour & travel) company on call of company agent & told me you got 1 laptop with tour package. for this i have paid 8549/- rupees on date 19/06/2015 when i paid amount from debit card. transaction show failure on first time. so i paid second time same amount that is successful. but after some time first payment is also successful. I called to company for that company representative told me within 21 days you will meet both (amount 8549/- rupees with gift).when I did not received these things after 1 month. I called company’s no. agent did not pickup my call. if attained the call he told me after some days you will meet both things. I tried many times but they excused every time. 0n 27 august I called to company, Mr.Anurag chouhan (Account manager) told me within 21 days both things will be meet. on same day Mr. Anurag asked me my debit card no.& atm pin & also withdraw 8549/- rupees from my account’s. i called mr.anurag for this & he told me your two amount 17098/- will return with your gift laptop within 21 days. But till date I did not received both things.i donot purchase any tour package from your company & return my amount 25647/- in my saving corporation bank account no. [protected] within a week. Was this information helpful? | |||||
Vacations Gateway customer support has been notified about the posted complaint. | |||||
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C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
I have paid the same & book the voucher 16343
From next month the booking telephone number is out of service...