[Resolved] Vacations Gateway — Refund | |||
One Mr. Rajeev called me up from cell no [protected] identified as calling from vacation gateway and offered holiday package at INR 7799/- to Malaysia, Thailand and any place in India at 3 to 5 star hotel range. He insisted me to make the payment. He even told me some name of hotels as reference.I booked a travel voucher because Rajeev allegedly from Vacations Gateway mentioned in the call that they will send the Gift (Laptop) and Blackberry mobile along with the welcome kit but now refused to do so and even not refunding the money Back. Whenever I call them, out of 20 calls, I'm able to reach them barely once. Now a new person has come and saying different story. I had enquired with Rajeev that in his mail it is something to do with referrals also, which he said its not for my package and assured that our talks were under recording so i can trace back anytime. He had also assured that anytime on receiving the package i can cancel it and they will within 1 day refund me. But at the customer service they arrogantly disagree and say referrals are needed for the gifts. Refund is not possible. I should transfer it to some other person. Practically they are not ready to payback (REFUND) me my amount. Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Finally they refunded with compensation, but I had to approach Consumer court. Vacations Gateway customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Sir/Madam
It has been more than 10 days but they have neither nor are they responding to my calls. On calling them, they take my details and then to answer my query for refund the best answer they give is "DISCONNECT THE CALL"
I request quick refund
Thanking you
It has been more than 10 days but they have neither nor are they responding to my calls. On calling them, they take my details and then to answer my query for refund the best answer they give is "DISCONNECT THE CALL"
I request quick refund
Thanking you
Mr. Anand Sagar from Vacations Gateway, UP, had called me on 13-Feb-2015 from the telephone number[protected], said my mobile number was randomly selected for Sony Xperia Z2 Tab + Voucher from Vacations Gateway for just Rs. 7799. Forced me to make payment through online.
After 2 weeks, I received only voucher but not the Sony Xperia Tab.
When i tried to inform same there is no response from Vacations Gateway & telling me that the offer is valid if refer 7 people. Which was not discussed during the first call.
Vacations Gateway is cheating people by giving fake offers & asking for payments.
After 2 weeks, I received only voucher but not the Sony Xperia Tab.
When i tried to inform same there is no response from Vacations Gateway & telling me that the offer is valid if refer 7 people. Which was not discussed during the first call.
Vacations Gateway is cheating people by giving fake offers & asking for payments.
Vacations Gateway is FAKE company, cheat people by giving fake offers asking for the payments & no response.
NEVER TRUST VACATIONS GATEWAY..
NEVER TRUST VACATIONS GATEWAY..
bad answering
pls. Note that my gift not sending. Not receive my call.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 12 0652 1233
+91 12 0652 1232
C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
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