Vacations Gateway — Support Needed to log Complaint

Dear Mr Harish,

Please go through below :


[protected] Forwarded message[protected]From: CUSTOMER SERVICE Desk <[protected]@vacationsgateway.com.co>Date: Mon, Dec 1, 2014 at 11:39 PMSubject: Re: Refund proceed after 8.5% deductionTo: Harish naik <[protected]@gmail.com>


Dear Mr Harish naikSubject - Refund Proceed 8549 /-

This is with reference to your booking placed with Vacations gateway Order Id : SDL00028614
.Upon receipt the same your amount will be refunded back within 20-25 working days in your account through which transaction was done How -ever refund screen snapshot will be sent to you which will assure you for refund process done by us.We request you to kindly share the POD details of booklet sent back to us. Refund process will be taken up after receipt of the booklet. For any further query
Please feel free to call or mail to us any working day i.e. Monday to Friday between 1030 to 1730 hrs.Please acknowledge this mail our action please.Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233
Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co

"Good service is good business”*****************************************************************...⇄
e-mail message may contain confidential, proprietary or legally
privileged information. It should not be used by anyone who is not the
original intended recipient. If you have erroneously received this
message, please delete it immediately and notify the sender.*************************************************************************...⇄

complaint against Vacation gateway company

I have purchased a 5 days 4 night accommodation package from vacation gateway company. Now, they are not give me the booking as per my schedule which was already discussed with them and its also as per their term and conditions.