Vadodara Traffic Police — scooter badly damaged by towing van, no board indicating no parking and no complaint book available

On 12/04/2019 towing van no. Gj06jf1029 picked activa scooter from opp. Hdfc bank, alkapuri branch. I was charged rs. 300\- by tow parking at sayjigunj, vadodara. Immediately on getting vehicle back i found that brack of the vehicle was totally broken and was not working at all. It was broken so badly that it was not safe to drive vehicle. I informed to constable in charge but he did not responded properly. I inquired for complaint book there. They informed me to go to sayajigunj police station. At sayajigunj police station they did not registered my complaint nor did they help me any way. They also deny to give me any contact no to complaint. So i dial no. 100 and talk and got contact no.[protected]. So i informed the person on that no, who speak to the concern constable to help me. There was no repairer available near by and ultimately left with no option to drive out my two wheeler - activa without rear break, a very unsafe and risky to drive vehicle on high traffic zone without rear break.
Further please note that there is no such alert board indicating "no parking" opposite hdfc bank, alkapuri. Secondly numbers of other vehicles including four wheelers were parked thereat. Also there is no driving road where the vehicle was parked. More alarming is that hdfc bank building has no sufficient parking facility as required. Very small parking in front of the bank is never available since it is always occupied. Also that parking is not atall convenient for any vehicle to park safely. Opp. The bank is only covered drainage and not road where parking is possible and was used for parking since long. If it is declared as no parking zone proper indicative board should be there. I am senior citizen and was harassed for more than an hour and ultimately forced to drive scooter in very unsafe and risky condition.