[Resolved]  Valuemart Gold — Company not providing service or refund of payment

Address:Mumbai City, Maharashtra

I made an online purchase of 10 gm gold coin and 10 gm silver coin of sachin tendulkar edition from valuemart gold The payment was made by cheque in may 2013.. Its nov and there has not been any processing of my order. They informed that the shipment of coins has been delayed due to RBI regulations and offered for refund of my money. I opted for the same however they are again delaying citing management and business issue. I have been waiting for the last 7 months but there is no progress on my refund. I strongly advise not to buy anything from this company!
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Aug 14, 2020
Complaint marked as Resolved 
After a lot of follow up which lasted more than 6 months, the company has eventually refunded my money in November 2013.
Feb 12, 2014
Updated by Vpul84
Company has refunded my money in Nov 2013
Complaint comments 


Plz help with good consumer court lawyer
I have also made the same mistake of purchasing online from their website a silver coin. They are not giving any delivery and any refund. Fraud company, their mode of making money is to sell goods online and earn interest. I have got feedback from my other friends also that they never make any delivery. Mail : khyaliya.[protected]@gmail.com

I am also one of the person cheated by this firm, I ordered 200g silver coin valued at 21, 999/-. Same story, first they said that year ending accounts and then customs problem and then Swiss Minting delay and then this weekend sure. Then I said to cancel, they said it will take four weeks!! This retailer needs to be arrested.

Capt. Rana
vpul84 pls send your email id and phone number

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    Valuemart Gold & Jewels Phone
    +91 80 2663 1624
    +91 80 2663 1623
    Valuemart Gold & Jewels Address
    #1371, 1st Floor, 31st B Cross, Jayanagar 4th T Block, Bangalore, Karnataka, India - 560041
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