[Resolved] Vasanth & Co — complaint regarding a/c fixing by sri velan enterprises | |||||
Sir/madam, Today from sri velan enterprises i got call regarding fixing of a/c they informed me all things and all charges. Staff named d. Ambeth kumar while fixing a/c informed whether if iam buying 3core wire they are not gaurantee for the a/c if and then i bought wire which he ask he will not fix as he wants letter from me. Secondly he asked me whether to fix new outstand i told already the old stand is there fix in that for that also they charged me 250 rupees iam so upset they cheated by charging. When i called the staff of sri velan enterprises in the number [protected] they also talking rudely and asked me to pay with out informing the charges. Hope this was first time i visited vasanth and co and bought a/c that also recommended by my friend, if your fixing enterprises are behaving like this hope in future your bussiness will be affected. If my problem is not solved, in future me and my friend will jump to some other dealers for future purchases. My bill number [protected] dated 16/03/2018 Daikin split 1 ton a/c Thanking you Selvaraj [protected] Was this information helpful? | |||||
Apr 27, 2018 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Mar 17, 2018 Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Have forwarded your concern to Daikin service head for immediate action. Will update you status shortly.
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5 Comments | |||||
Comments
Dear Customer(bhura lal),
We are still waiting for your response. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]
We are still waiting for your response. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]
Though i purchased VOLTAS 1.5 T Ac from you more than a year ago, i was informed during subsequent service that installation was not done properly.
How do you ensure that these kind appliances are done with proper installations?
Do you expect Customer to spend 30000 to 40000 every two years by installing wrongly?
How do you ensure that these kind appliances are done with proper installations?
Do you expect Customer to spend 30000 to 40000 every two years by installing wrongly?
Have purchased Videocon TV LED 32inches 18months back in tambaram branch. I have missed my bill copy.
Kindly request you to provide the Biĺl copy of the product.
Billing name: Karthick. C
Billing contact no: [protected]
Kindly request you to provide the Biĺl copy of the product.
Billing name: Karthick. C
Billing contact no: [protected]
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Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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We sincerely regret the inconvenience you have faced. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]