[Resolved]  Vasanth & Co — Replacement of Godrej Refrigerator and Godrej Washing machine

Address:

Thiruvelangadu

Reference: 1. M/s.VASANTH & Co, Thiruvallur Branch Bill No.[protected] dated.04/03/2021 amounting Rs.37500/-.

2. Godrej refrigerator Sl.No.[protected]dR00081

3. Godrej Washing Product code:52141601SD00226 & Sl.No.[protected]FW01200.
____________
We have brought 2 units of refrigerator and washing machine in your shop VASANTH & co. Tiruvallur Branch dated 4/3/2021 by cash of RS.37500 which is paid by me through GOOGLE PAY. Where have you are delivered found defective/faulty unit (washing machine and refrigerator) instead of a good unit.

We never expect how your people (VASANTH & co.Tiruvallur Branch) delivered defective/faulty unit of washing machine and refrigerator against your bill No. [protected] dated.04/03/2021 amounting Rs.37500/-.

The Godrej technician who is coming for demo and commissioning purposes also confirmed that both units are defective.

Please note your person also confirmed to replace the unit but it is not materialized so far. Whenever we contact the person he will give lame excuses.

I would like to inform you that both units are replaced or refund the money of Rs.38300/- including transportation charges of Rs.800/- immediately.

And also please note we have paid on 4/3/2021 whereas now the date is 10/3/2021.

I don’t understand how the great concern of M/s.Vasanth & co and M/s.Godrej not taking care of this issue.

We expect your attention in this regard