Velex Logistics Pvt. Ltd. — Delay in delivery

Address:	5085, "B" Wing, Oberai Garden Estate, Chandivali Farm Road, Chandivali Andheri East, Mumbai- 400 072
Website:	www.kerryindevexpress.com/index.aspx

Dear Sir/madam
we have a complaint with a courier company "velex logistics pvt. ltd. One of our courier containing a pan card was dispatched from NSDL PAN centre, pune on 31st July 2020 but up till now we didn't received the delivery of the courier even after 2 months.Whenever we try to track the courier with provided Air Way bill no.-[protected] than it shows that details provided by us are wrong.We mailed them 2-3 times for the enquiry but we didn't get any response from them.We even try to contact on the provided no.-[protected] but they didn't pick our call.They pick our call 2-3 times but they put our call on hold.We need the courier urgently but don't know how to track or how to contact the company.We are providing the details related to courier and courier company-
Name-Megha Bansal
AWB No.-[protected]
Date of Dispatch-31st July 2020
Courier Company name-Velex Logistics Pvt. Ltd.
Courier Contact no.-[protected]
[protected](always
switched off)
Thanks & Regards
AccountEdge Financial Services
(Ayush Vashisht)
[protected]
[protected]
acc.[protected]@gmail.com