Venetian Honda — Servicing activa led to accident

Address:

Mumbai City, Maharashtra, 400003

I went to venetian honda near Nagpada, Mumbai for servicing honda activa after preliminary examination of bike by Mr.moin I handed him the keys. And was told to pick up bike in evening after reaching there I was told bike is not ready, so had to come next day to collect the bike, after checking on next day their serviceman told bike is alright now and total bill was rs.4000 & he said if you want 100% perfect then some parts will have to be changed which will cost a more than[protected] it did not occur to me that had not fix the liner of the break (which is an essential and also comes cheap) and it needed to be replaced urgently because of which the bike was skidding. After few days I met with accident and fractured my knee, after which I went to surgery which cost me around 1 lakh, and I have still not recovered after 6 month of surgery, all this was because I went to venetian honda for servicing and was not told to replace the liner of the break. Please never go there to service the bike. I was also not treated properly when I went to complain which speaks a lot about their inefficiency. The mechanic name was sonu, floor supervisor was Mr.Chetan & advisor name gulamdaz moin.