Venkateshwara Open University — non-refund of amount paid for online dual degree course

Address:

Chennai, Tamil Nadu, 600029

My daughter r. Greeshma is studying bbabl from a reputed university in chennai. She intented to study online dual degree mba course. Accordingly one mrs. Kaveri hankare, course co-ordinator contacted my daughter and asked her to send all the certificates required for admission. After the submssion of certificates she asked us to pay intitial amount of rs.5000/- which we paid on line and after she asked us to pay rs.18, 000/- which was also paid one line. But after the payment of 2nd instalment, there was no response from her. When contacted she said that she had left the job and asked us to contact the vou. When we contacted vou there is no response. We had paid the amount in april2017. Hence it is kindly requested to refund the amount immediately failing which i have no other go but to approach prime minister's office in this regard and contemplate legal action