Vespa — Paint peeling

Address:Bangalore, Karnataka

Bought my vespa in Aug 2013 complaint about paint peeling to my dealer he just did't response. I taught it's just is one spot let me just leave it. But paint peeling started in other spot's also when complaint to dealer he say may be stone have throw to my vespa or i have fallen the vespa while driving let me say i am 5.11 feet tall and my feet easily touch the ground if I am imbalance & i have never fallen my vespa while driving. Then after quarrelling with them for 3to4 month i came to know that i can e-mail my complaint to company . I e-mail my complaint along with photo to company was happy to get quick response my complaint was register (Pvespa97) but but know response even after 1 month . When i call company call center they just assure me to attaint but can't say the time limit. Company Vespa have well trained their dealer and call center to cheat customer nothing iconic about their standard . After sale service is the worst Frankly was happy to driving before 1st service after that no good driving experience .Than after 2nd service worst no pick up below 20km speed I have to push through slow bangalore traffic and my back is breaking.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

vespa — Harresment from the company for not providing the service....as commited

Dear Sir,

please HELP..... I am working lady ....Managed to have Auto Loan approved by the bank somehow..... but now The company staff are not giving support.

They are harnessing and not giving support..... Hope you can help.

Seeking a help from you.

Regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vespa
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    361
    Pending
    0
    Resolved
    13
    Vespa Address
    Floor 4, Sr No 210, Final Plot No 72, Town Planning Scheme, Yerwada No 1, Kalyani Nagar, Pune, Maharashtra, India - 411006
    View all Vespa contact information