| Address: | Savarrio Motors , Thoraipakkam |
Dear team,
Greetings
Went to the Savarrio motors, thoraipakkam branch Chennai to buy a Vespa top end orange Sx model. Got a quote on 13.07.2022 from the sales team.confirmed color orange and availability same day and asked for the sales manager to discuss payments and offers if any ongoing.
As sales manager was not available, decided to pay the next day after meeting him..went today to make the payment and the sales manager was not available .Talked him through phone which he agreed to give an Vespa Helmet 2500 INR as discount .
As being one step away from a happy customer, asked for the POV machine to pay by card ( Credit /Debit) the complete amount I was asked to pay a surcharge of 2% for credit card or 1% for debit card which will not be shown in invoice as explained.
When asked to reclarifiy with sales team, Surcharge was not clarified and then agreed to pay the charges and I asked them if I can check with the Vespa india.
Minutes later I have been told all the POC machines were not working and either I need to pay by cash or bank transfer only
Being disappointed me and my wife who were a long time admirers of Vespa left the showroom
Pls advice if there is any Surcharge for card payments ??
Thanks aravind
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Adding to this thread as I experienced the same and rude Manager finally from AM Motors Padi denying to help me, but only insisting to pay 2% surcharge for 1.5 L investment or to use UPI which is shocking as the limitation is 99k but actual cost is higher.
Indian tradition has the habit of following auspicious time and day if not the family considers it to be a bad sign.
Can there is an explanation for this as I had a dream of owning one Vespa since 2010 but now all gone?
I found this post and literally a cloned experience where it appears Vespa’s standard of service.