Vespa — Service

I have purches Vespa 125 scooter on March month.i have face lot of complaint in this vehicle now I have face front suspension issu.bring the vehicle to your service centre covai bairava today but service manager told this parts is not covered in under warranty.i don't know how it is not Coverd under warranty it's not my problem and it's not a wear and tear parts.i want proper solution for this vehicle or replace the vehicle

With regards
Praveen p
[protected]
Vehicle no TN66AJ6449