Vespa — Service of My Vespa

Address:	Ajmer, Rajasthan, 305001
Website:	www.vespa.in

Date Of Incident:[protected]:00 PM)
Complaint Number :- 105973 (Closed without Intimation and Action)
Re-Opened on[protected]:05 PM).

Complaint Re-Opened by Rutuz under supervision of Prathamesh from Piaggio on Toll Free complaint no.[protected]

Complete Incident :- Entire Routine Service of the Vehicle including Oil-Change, Applying Side Stand, Mileage, Checking of Breakshoe, Oiling, etc.was supposed to be done.

Three Years ago, when the vehicle was sold to me, they were located in the Heart of the Town which was correctly reachable to us. Now, they are located 20KM away from the Main Town i.e. at Parbatpura Bye-Pass.
I am a Severe Diabetic and Heart Patient and had to Drive till their THRICE and every-time, the pretend is being taken that the Mechanic was not Available at the Workshop and Authorities their never pick any phone-calls. I was sitting their Un-Attended for TWO Hours.
Mechanic Manish asks for undue monetary favors from customers in lieu of his dutiable services.
Customer Care Executive are helpless themselves and dealer doesn't even respond them correctly
Such Un-professionalism from Piaggio was never-ever Expected.
Seeing such a Poor Service from Dealer, I feel Unfortunate to buy a Vespa while Vehicle itself is Exceptional.