Vespa — Theft of vehicle spares by the dealer itself

I bought brand new vespa in Jan 2021. Had first free service in feb... After that no service for my vehicle til September...
At the end of September the vehicle got switched off while driving... Took it to the nearest vespa showroom with the help of road assistance...
There I really had a very shock news that the vehicle's spares were theft by the dealer itself at the feb month itself... We were unaware of the theft until it get switched off suddenly while driving... When I asked for the same to the dealer they were not accepting the fault... The vehicle is with the dealer only for past 25 days.. No response yet...

My vehicle have crossed just 2000km in the past 9months ... Even on the first free service itself we found 2faults that the light under the seat cover was broken and the vespa logo was changed to old one
We immediately enquired they accepted the fault but delayed to change the new light... Until now it was not changed..

Hereafter, I can't believe on vespa
Totally exhausted about the thing happened

Can't believe that the vehicle I bought was a new one... I think it might be a secong hand one they remodeled to a new one...
Shame on u vespa..

Only one free service was done... But they mentioned that they did a free service for the month June, July, August month...
This too fraud...

Dear vespa,
Y r u demolishing ur customer's dream?
I have sent a registered post to the responsible dealer and also to the main head office in pune...

No response yet...

Waste of money on vespa